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Capacity Manager - Brokerage

Capacity Manager - Brokerage

Hirschbach Motor LinesFort Worth, TX, US
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Logistics - Capacity Manager

The Logistics - Capacity Manager is responsible for carrier account management. Hirschbach Solutions believes in high customer service, therefore, the Logistics - Capacity Manager must be willing and able to invest in ensuring the highest level of service is achieved at all time. What you will be doing :

  • Effectively manages strong relationships with contract carriers

Develop an organized list of carriers and the type of relationship with them

  • Publish key contact info for dispatchers as well as desired lanes and rates
  • Focus on continuous new carrier acquisition and develop a plan to contact them regularly to determine relationship level.
  • Develops a cadence for approaching a carrier base when loads become available

    • Check with regular carriers that have been booked previously

  • Blast email carriers for available equipment
  • Post available loads on web load boards we subscribe to
  • Make necessary outbound phone calls to secure coverage
  • Effectively communicate performance expectations to carriers for each load

    • Automated tracking is required because it's required by our customers

  • Participates in carrier performance reviews
  • Identifies and implements opportunities to increase efficiency and profitability.
  • Work with a "Can't Stop, Won't Stop" approach to ensure our customer's freight gets handled as expected by Hirschbach Solutions.
  • Other duties as assigned including proactively assisting others in achieving the organization's objectives.

    • Talent Requirements :

  • High school diploma or equivalent in education, paired with relevant professional experience.
  • Bachelor's Degree in Transportation / Logistics / Supply Chain, or a related field is preferred.
  • Ability to process information with high levels of accuracy and energy
  • Ability to multi-task and prioritize workload.
  • Computer proficiency and ability to navigate between multiple programs.
  • Demonstrates and "All In to Win" attitude and performances displays self-motivation and a strong desire to learn within an unpredictable and demanding environment.
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    Manager Capacity • Fort Worth, TX, US