Director of Staff Training and Development

YMCARock Hill, SC, US

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Director Of Staff Training And Development

The Director of Staff Training and Development oversees the creation, implementation, and evaluation of association-wide staff training programs. This position ensures that all staff are equipped with the knowledge, certifications, and resources needed to perform their roles effectively and in compliance with regulatory and organizational standards.

The role will facilitate and coordinate required in-person classes and trainings (e.g., CPR, Lifeguard), while developing and maintaining the association's yearly training calendar. Additionally, this position will manage tracking systems for all staff certifications across internal and external platforms, including the YMCA's HR system, YMCA LCDC, and the American Red Cross.

The Director will collaborate with the executive team and branch leadership to strengthen consistency, staff readiness, and quality across the association through department-specific training initiatives, standardized practices, and comprehensive resource guides.

Essential Functions :

Develop and implement standardized staff training programs across the association.
Design, facilitate, and maintain the yearly association-wide training calendar.
Track and monitor staff compliance with all certification requirements.
Oversee and provide leadership to certified trainers across the association.
Measure and evaluate the effectiveness of training content, delivery methods, and trainers.
Ensure accurate and compliant recordkeeping of trainings and certifications.
Manage partnerships and compliance with the American Red Cross and other certifying bodies.
Seek out learning and development opportunities for staff to further their knowledge, skills, and abilities.
Support the executive team and branch leadership in enhancing consistency, readiness, and quality of staff development.

Qualifications :

Bachelor's degree required.

Minimum of two years as a certified trainer teaching CPR.

Demonstrated experience in staff training, certification management, and compliance monitoring.

Prior experience as a trainer or administrator within the American Red Cross system.

Strong ability to design and implement standardized trainings across multiple platforms (in-person, online, blended).

Analytical skills to assess results and feedback, with the ability to improve training standards and processes.

Excellent organizational and leadership skills.

Knowledge and experience in all aspects of YMCA facility and branch operations, including staff supervision and development, membership practices, program development and implementation, volunteerism, etc.

Understanding of the nature and purpose of the YMCA and the respective roles of volunteers and staff.

Ability to relate effectively to diverse groups of people from all social and economic segments of the community; track record of building authentic, constructive relationships with others.

Required Certifications (must receive within 60 days) :

Adult / Pediatric CPR, AED, and First Aid (American Red Cross)

CPR / AED for Professional Rescuers and First Aid and Administering Oxygen (American Red Cross)

First Aid / CPR / AED Instructor

Lifeguarding (Including Deep Water)

Lifeguarding Instructor

YMCA Swim Lesson Instructor

Actual compensation will be commensurate with experience

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Director Of Training • Rock Hill, SC, US