Job Description
Job Description
Service Advisor Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs.
If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
Put your people skills to work for us and find out more now.
Job Responsibilities
- Greet service department customers promptly and courteously attitude is everything!
- Listen to customers and clearly translate repair needs to techs
- Upsell additional services using low pressure, high integrity methods
- Provide accurate repair / maintenance estimates
- Adhere to policies on vehicle care and operation
- Follow up on each repair and keep customers informed of progress
- Sell and manage extended warranties
- Inspect repair quality and ensure all work is complete
- Notify customers when vehicles are ready for pick up
- Review and explain repairs and associated costs with customers
- Handle minor customer concerns and complaints
- Keep Service Manager informed of all problems and potential problems
- Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Training
- Short Term Disability
- Employee Purchase Program
About Us
Gilchrist Automotive has been family owned and operated by the Gilchrist family since 1986. We are interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry.
We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.
If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.
Apply today!
Service Advisor
As Texas’s largest RV Chain, we provide excellent customer service and offer customers top RV brands for less! FTRV has a quality assurance facility where every RV we sell is put through a 100+ point inspection to assure that every RV meets our quality standards. Attitude is everything—g...
Customer Service Specialist - Insurance
Legacy Bridge Insurance Advisors is a premier insurance advisory firm in West Texas, dedicated to delivering exceptional service with a strong culture of teamwork, hard work, and growth. We are seeking a passionate Customer Service Representative who obsesses over customer service, response times, a...
Experienced Service Advisor - Gulf Coast Chevy& Buick& GMC
Our Service Advisors are the face of our service department. Experienced Service Advisor - Gulf Coast Chevy, Buick, GMC. Prior Service Advisor Experience is a plus. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date ...
Automotive Service Advisor
The Automotive Service Advisor, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. Minimum of 2 years’ experience in a Service Advisor/Writer role. As one ...
French Canadian Customer Service Advisor
You will be the first point of contact across our Customer Service platforms, supporting customers across our many Ingenuity brands! You will engage with our customers in a professional, friendly manner and assist them with their product enquiries with your specialist knowledge which you will be tra...
RV Service Advisor
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. Determine specialized product needs and services by working directly with customers. A minimum of one year of service experience is preferred. ...
Eyewear Customer Service/Sales Advisor
Provide patients with exceptional customer service by understanding and advising the patient’s needs . Willing to learn about industry, product, and services . ...
Express Service Advisor - Subaru Clear Lake
We need a Service Advisor who is an expert in the art and science of customer service. Express Service Advisor – Automotive. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously—attit...
Automotive Service Advisor - Denton Mazda
Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day. Quality Automotive Service Advisors. Automotive Service Advisor Experience is a Plus. Group 1 Automotive, a leader in automotive retail sales and service. ...
Service Advisor
We need a Service Advisor who is an expert in the art and science of customer service. Service Advisor – Automotive. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously—attitude is e...