Talent.com
Contract Review Specialist
Contract Review SpecialistDrake Plastics Ltd Co. • Cypress, TX, US
Contract Review Specialist

Contract Review Specialist

Drake Plastics Ltd Co. • Cypress, TX, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters_job_card.quick_apply
job_description.job_card.job_description

About Us :

  • Drake is a dynamic manufacturing company based in Cypress, TX.
  • We proudly serve leading customers such as SpaceX while fostering a collaborative, supportive workplace.
  • Our employees are valued, empowered, and provided with hands-on training on specialized materials and equipment, along with ongoing opportunities for growth.
  • At Drake, we believe in building success together.

Position Summary :

  • We are seeking a Contract Review Specialist to join our team and ensure accurate and efficient management of customer orders.
  • This role is responsible for reviewing contracts, verifying requirements, managing orders within our ERP system (SAP Business One), and supporting proactive communication with our business-to-business customers.
  • This is a hands-on, dynamic role involving a wide range of customer interactions, order management, and process improvement initiatives.

    • Key Responsibilities :

  • Review customer contracts and orders thoroughly to ensure requirements can be met; resolve discrepancies as needed.
  • Manage orders in the ERP system, including entry, tracking, and communication of status to customers.
  • Prepare and send accurate quotations and order confirmations, ensuring alignment with pricing, availability, and lead times.
  • Serve as a primary point of contact for assigned customer accounts, maintaining documentation, account profiles, and proactive communication.
  • Identify and support workflow or process improvements related to contract and order management to enhance accuracy, efficiency, and customer satisfaction.
  • Collaborate with internal teams to address issues and ensure smooth order fulfillment.

    • Deliver a 5-star customer experience in all interactions.  Qualifications :

  • Strong attention to detail and accuracy. 3-5 years of professional experience in Customer Service, order management, or contract administration preferred.
  • Bachelor’s degree in business or a technical field.
  • Strong customer service mindset with excellent communication skills across all levels of the organization and with external partners.
  • Organized and able to manage multiple priorities simultaneously.
  • Highly dependable self-starter with strong problem-solving skills.
  • Proficiency in MS Office and experience with ERP systems.

    • Works well in a culture of honesty, teamwork, and high integrity.   Work Environment / Schedule :

  • (as applicable) : Primarily an office-based role in a climate-controlled environment.

    • Work schedule is Monday-Friday, 8 :

  • 30 am – 5 : 30 pm, with occasional flexibility as required for peak order management periods.   Drake Plastics is a drug-free workplace.
  • All applicants who receive conditional offers of employment will be subjected to pre-employment drug testing.   Powered by JazzHR
    • serp_jobs.job_alerts.create_a_job

    Contract Specialist • Cypress, TX, US