Business Analyst, Experienced
Your Role
The Installation and Billing Operational Governance team supports business analysis for operational enrollment, operational output and interfaces.
The Business Analyst will report to the Program and Project manager. In this role you will support operational enrollment teams through data interpretations, data analysis, process improvement, incident resolution and project support.
This role will support our Service enhancements and work in the agile framework to deliver continuous improvements to their area of focus.
Your Work
In this role, you will :
Provide analytical support through the analysis and interpretation of data in support of cross-functional business operations
Contribute to annual operating plans, capital budgets and forecasts, and build business cases for new business initiatives (cost / benefit analysis)
Develop, prepare and analyze reports for management review, and present to various levels of management
Define business requirements and provide analysis to increase operational efficiency
Analyze actual results against plan and forecast and recommend interventions where appropriate
Analyze data from various sources to determine root cause analysis on operational issues and project defects
Understanding and management of overall end to end process of assigned area; ensuring risks, issues and process are documented thoroughly and communicated out effectively.
Responsible for process improvements, system updates or product deployments to enhance operational performance in relation to our Agile methodology.
Managing stakeholder engagement and expectations, building effective working relationships with both Business and Information Technology stakeholders
Other Duties as assigned
Your Knowledge and Experience
Requires a bachelor’s degree or equivalent experience
Requires at least 3 years of prior relevant experience
Experience with IFP On and Off Exchange processes and members heavily preferred.
Experience with Facets, Edifecs, EDI files preferred
Networking, business collaboration and analytical skills desired
Proficient in MS office suite (Excel, PowerPoint, Word)
Excellent verbal and written communication skills
Pay Range
The pay range for this role is : $ (phone number removed) to $ (phone number removed) for California.
Note
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade.
Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
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