Senior Tech Assistant

VirtualVocations
Norwalk, California, United States
Temporary
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A company is looking for a Senior Technical Assistant for a fully remote 6-month contract.Key Responsibilities : Create, maintain, and update user support Standard Operating Procedures (SOP) documentationCollaborate with IT teams, subject matter experts, and end users to deliver high-quality documentationContribute to improved system efficiency and user satisfaction through comprehensive documentationRequired Qualifications : 3+ years of experience in a similar roleExperience in troubleshooting, system operations, and user guidanceAbility to work collaboratively with various stakeholdersStrong understanding of technical documentation best practicesAvailable for remote work in EST or CST time zones

8 days ago
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