Banquet Setup Supervisor | Full Time
Location
Amelia Island Resort
At Omni Amelia Island Resort guests can explore 3.5 miles of pristine beach and scenic marshlands while enjoying luxurious oceanfront accommodations, world-class resort pools, championship golf, full-service spa, endless dining options and family-friendly activities.
Omni Amelia Island's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.
We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Amelia Island Resort may be your perfect match.
Job Description
Ensure proper set up of meeting and Banquet facilities by communication effectively through leads to associates and handling guests’ requests on the floor to guest expectation and OMNI Standards
Responsibilities
Essential Functions :
- Directly responsible for the daily supervision of banquet houseman
- Introduce himself to meeting / convention planner as primary contact while group is in house, follow up daily, reconfirming details
- Communicates changes to appropriate departments
- Inspects each function room prior to and during breaks to ensure that all requirements are met to the BEO and the client’s needs are fulfilled and the hotel standards are met. This includes
- a) walls, baseboards, light fixtures cleaned
- b) room to be vacuumed thoroughly
- c) drapes to be hung properly
- d) lighting and temperature control to client’s request
- e) tablecloths and skirting to be cleaned and pressed
- Responsible for initiating and maintaining contact with each Conference Service Manager (CSM) to ensure that all last-minute requests and changes are provided
- Meets with banquet housemen daily to ensure that uniforms among all set up crew are in accordance and personal hygiene requirements are met
- Reviews daily worksheet and assigns specific duties to each banquet Houseman
- Ensures that cleanliness and order of all storage areas is maintained
- Ensures the proper use and storage of all Set up equipment
- Provides, in conjunction with the Management team, the necessary training for each banquet housemen follows through to ensure that all housemen consistently maintain high-quality standards
- In coordination with the Banquet Director, initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook
- Plans the daily Setup responsibilities through use of the worksheet.
- Conducts monthly MOS audits for all setup associates
- Plans and conducts monthly all in meetings
- Serve as a supervisor in other Banquet departments as directed or needed.
- Participate in the interviewing, hiring and training of new associates.
- Complete inventory of equipment and supplies to maintain pars.
Qualifications
Required skills of proficiencies
- Leadership, planning and organizational skills
- Time management skills
- Extensive verbal and basic written skills
- Ability to add, subtracts, multiply and divide
- Ability to perform arithmetic operations involving monetary units
- Strong customer service skills
- Must maintain valid driver’s license
- Able to remain calm, organized and diplomatic under pressure.
- Able to apply common sense and carry out instructions furnished
- Basic computer skills
Physical Job Requirements (for essential functions only)
- Able to extend arms, hands and able to seize grasp, turn and hold objects with the hand
- Able to walk, stand and drive to a significant degree
- Able to exert up to 100 pounds of force occasionally, and / or 25-50 pounds frequently, and or 1-25 pounds constantly to move objects
- Able to hear and communicate clearly
- Have a clear vision of 20 inches or less and be able to distinguish colors
- Able to work in an outdoor environment to include fluctuating temperatures, inclement weather, vapors and exhaust unique to the hospitality industry
- Must be able to walk, stand and drive / ride to a significant degree or significant number of hours.
- Able to work quickly in a high-pressure environment, keeping a calm and polite attitude
- Be flexible to schedule changes.
Omni Hotels & Resorts is an equal opportunity employer - vets / disability.
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