Homeowners Field Property Claims Representative (PA)

Plymouth Rock Assurance
Philadelphia, PA, United States
Full-time
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Overview :

In this role you will be handling the field adjustment and management of homeowners property claims in Philadelphia, PA and surrounding areas.

Here is what you will do :

Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards

Proactive communication, and setting accurate claims length expectations

Writing estimates for covered damage, provide customers scope of loss and cost of repairs

Assign, direct and oversee vendors conducting mitigation and / or inspection during the adjustment of homeowners' property claim

Identify subrogation potential and liability exposures

Establish timely and appropriate claim reserves in accordance with claim standards

Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.

Appropriately represent the company by executing a high level of service and maintaining professionalism at all times

Here is what you will bring to the table :

Excellent oral and written communications skills

Ability to multitask and adapt to changes quickly

Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction

Capacity to work in a fast pace supporting the rapid growth of our customer base

Be a self-motivated individual to meet & exceed goals

Proficient in the use of Microsoft Office

Minimum of 1 -3 years overall work experience preferred

Have obtained / working towards a college degree or equivalent work experience

Ability to obtain licensure in applicable states if required and complete CE credit / classes where necessary

Ability to carry up to 25lbs and conduct roof inspections on homes

11 days ago
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