Homeowners Field Property Claims Representative (PA)
Overview :
In this role you will be handling the field adjustment and management of homeowners property claims in Philadelphia, PA and surrounding areas.
Here is what you will do :
Conducting accurate coverage analysis and damage assessments to ensure prompt payment of claims in accordance with quality standards
Proactive communication, and setting accurate claims length expectations
Writing estimates for covered damage, provide customers scope of loss and cost of repairs
Assign, direct and oversee vendors conducting mitigation and / or inspection during the adjustment of homeowners' property claim
Identify subrogation potential and liability exposures
Establish timely and appropriate claim reserves in accordance with claim standards
Adjusting homeowner’s property claims in all states in which Plymouth Rock writes business.
Appropriately represent the company by executing a high level of service and maintaining professionalism at all times
Here is what you will bring to the table :
Excellent oral and written communications skills
Ability to multitask and adapt to changes quickly
Capability to identify and address customer’s needs to ensure an outstanding experience on every interaction
Capacity to work in a fast pace supporting the rapid growth of our customer base
Be a self-motivated individual to meet & exceed goals
Proficient in the use of Microsoft Office
Minimum of 1 -3 years overall work experience preferred
Have obtained / working towards a college degree or equivalent work experience
Ability to obtain licensure in applicable states if required and complete CE credit / classes where necessary
Ability to carry up to 25lbs and conduct roof inspections on homes