A company is looking for a Remote Supervisor responsible for leading Customer Service Representatives to meet program objectives.
Key ResponsibilitiesProvide motivation and guidance to CSRs to meet quality specificationsMonitor and develop CSR teams, handling call escalations as neededConduct meetings to communicate policy changes and address CSR concernsRequired QualificationsBachelor's degree or equivalent work / military experience preferred1-2 years supervisory experience in a virtual contact center environment preferredMinimum 2 years of customer service and leadership experience requiredExperience in the healthcare industry, especially prescription coverage support, is a plusPC skills with an emphasis on Microsoft Excel required
Remote Customer Service Representative
A company is looking for a Remote Customer Service Representative to assist Virginia residents with Medicaid, SNAP, and TANF eligibility processes. ...
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Customer Service ( Remote work , No Vaccination Required)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Excellent customer care and focus; ability to assess customers' needs and prov...
Customer Service ( Remote Work , No Vaccination Required)
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customers problem. Excellent customer care and focus; ability to assess customers needs and provid...
Customer Service & E-commerce Supervisor (customer Service, In-store Shopper Supervisor) - Full Time
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E...
Customer Service ( Remote work , No Vaccination Required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Customer Service (Remote)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice r...
Customer Service Remote Work (California Residents Only)
We are seeking applicants with exceptional customer service skills, those with the eagerness to learn, and willingness to work as a team in order to better service the different Union members we work with. Desire to participate in professional development and take on new responsibilities Self-motiva...
Customer Service Representative – Remote
We are currently looking for service-minded individuals with good communication skills to fill several sales & customer service representative positions in your area. The company provides its clients with value and unbeatable customer service with complete transparency and integrity. Customer servic...
Remote Benefits Customer Service Representative
Self-motivated and comfortable working both independently and as part of a team Customer service or customer relationship experience Benefits: Health insurance reimbursement (upon qualification) Life insurance Retirement Plan UNION BENEFITS – Our staff also belong to a union which includes ben...