Program Manager

Job Description

Job Summary

Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy.

Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients-one where medication errors are a thing of the past.

You'll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment.

Join our growing company and help shape the future at Omnicell!

We are currently seeking a Program Manager to manage key projects / programs with the goal of delivering every project on time, within budget and within scope.

The ideal candidate will have excellent interpersonal and communication skills to drive projects efficiently and in an organized manner.

Responsibilities

• Ability to project manage customer engagements that are typically reserved for large, complex, and / or strategic customers
• Manage project timeline, scope, resources, and revenue forecasting according to the workplan and contractual commitments
• Perform active maintenance and administration of workplan within PSA tooling
• Document and communicate project status to project / customer teams
• Proactively manage project risks / issues and facilitates challenging conversations with customer / leadership
• Report on key financial metrics and delivers measurable performance outcomes
• Delivery of customer risk reviews to internal leadership
• Recognized as an expert in implementation services, escalation management, and critical problem-solving
• Professional services thought leader for project management best practices
• Coach and mentor other team members within project management to advance professional development

Essential Functions

Leadership : Recognized for successful and professional relationships both internal and external to the company. Mastery in perceiving, interpreting, demonstrating, controlling, and using emotions to communicate with and relate to others effectively and constructively.

Acts as a change agent and thought leader.

Communication : Demonstrates best-in-class communication, targeting different levels of the organization, including technical teams, business stakeholders, and executive leaders.

An expert in communicating influentially and consults on complex matters with broad organizational significance.

Influence : Anticipates situations that impose constraints in the organization; linking actions and decisions in advance, using communication and relationship skills to influence and drive the key decision and opinion makers.

Articulates with precision and quickly in the chain of command to gain the necessary support to objectives.

Problem Solving : Exhibits mastery in transparent relationships, even in adverse situations. Eloquently communicates risks with a bias toward action, without undermining relationships with stakeholders, and promotes consensus without impact to project objectives.

Expert in managing internal and external conflict with high regard for resolve.

Disciplined Execution : Remains current with industry best practices and identifies how those methods apply to professional services.

Provides feedback to executive leaders with the information needed to assess which improvements have the highest potential for value creation, organizational impact, and strategic alignment to company initiatives.

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience including a minimum of eight years' project management
• Proven experience with full life cycle of project management implementation
• Experience in managing multi-solution, multi-year projects, multi-phase projects

Preferred Qualifications

• Project Management Professional (PMP) certification
• At least five years of experience working within healthcare information technology, professional services, or a customer-facing role
• Master's degree
• Advanced certifications such as change management, six sigma, leadership, etc.

Work Conditions

• Minimum 25% travel
• Work across multiple time zones
• Extended hours in front of a computer and using video technology
• Must be willing and able to support work during non-business hours, including weekends and holidays as customer needs dictate

About Us

Since 1992, Omnicell has been committed to transforming pharmacy care through outcomes-centric innovation designed to optimize clinical and business outcomes across all settings of care.

We strive to be the healthcare provider's most trusted partner by our guiding promise of "Outcomes. Defined and Delivered."

Our comprehensive portfolio of robotics, smart devices, intelligent software, and expert services is helping healthcare facilities worldwide to improve business and clinical outcomes as they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do :

• As Passionate Transformers , we find a better way to innovate relentlessly.
• Being Mission Driven, we consistently deliver on our promises.
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• In Doing the Right Thing , we lead by example in ALL we do.

We value creating an inclusive culture and a healthier world through ESG initiatives, Employee Impact Groups, learning, well-being programs, and more.

Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About the Team

Omnicell is dedicated to fostering a diverse and inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds.

As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability.

We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process.

If you need assistance, please contact us at R redacted .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation.

However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.