General Manager

Overview

If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.

MV Transportation is seeking a General Manager who will provide support, leadership, and direction to the assigned operating location to ensure delivery of annual business plans.

He / she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures.

Responsibilities

• Effectively manage customer relations through both direct contact and outreach programs.
• Identify, select, train, and mentor location staff.
• Effectively and frequently communicate with location staff and support team members.
• Oversee vehicle maintenance plan and ensure fleet availability to meet service requirements.
• Oversee safety and training programs, plans, and processes to ensure compliance with company, contract, and regulatory requirements.
• Maintain client contact routinely to meet or exceed expectations.
• Conduct periodic departmental audits.
• Daily, weekly, and monthly review of key operational metrics.
• Ensure that all location financial metrics are managed continuously, exceptions are reported, and action plans are developed to ensure the location meets its financial, safety, and operational expectations.
• Implement, promote, and adhere to company policies and procedures.
• Interact with the bridges committee to effectuate positive changes to policies, procedures, and programs.
• Participate in location(s) labor and employee relations activities.
• Provide insight and information to support location(s) contract renewals.
• Create and present location(s) annual budget.

Qualifications

Talent Requirements :

• College degree or equivalent business management experience.
• Management experience required.
• Must have a minimum of five (5) years of comprehensive experience in operations management and a combination of seven (7) years of management or supervisory experience in a transit environment with knowledge of Trapeze scheduling software.
• Must have labor / union negotiations / expenses expertise.
• Must have a full understanding of dispatch, scheduling, driver recruitment, and safety DOT and FTA compliance.
• Proficient in MS Office, with strong analytical skills, strong written and verbal communication skills, and a high degree of multi-tasking skills.
• Additional duties / responsibilities based upon individual contract requirements.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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