Customer Success Manager
VirtualVocationsKansas City, Kansas, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a CSM Small Group People Manager.
Key Responsibilities
Lead and support a team of Customer Success Managers, focusing on talent management and development
Drive financial discussions and client interactions to enhance customer satisfaction and mitigate risks
Execute strategic projects aligned with departmental goals and maintain high client satisfaction levels
Required Qualifications
BA / BS degree or equivalent experience
3-5 years of management experience
3-5 years of experience in the healthcare industry
Demonstrated leadership abilities and teamwork skills
Foundational project management skills and proficiency in Microsoft Office applications
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Customer Manager • Kansas City, Kansas, United States
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