Customer Success Specialist

VirtualVocations
Bronx, New York, United States
Full-time
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A company is looking for a Customer Success Specialist to drive customer satisfaction and retention.Key ResponsibilitiesDevelop deep knowledge of products and processes to maximize customer valueLead customer onboarding and provide ongoing training to ensure successConduct account reviews to identify growth opportunities and mitigate retention risksRequired QualificationsBachelor's degree or equivalent experience1+ years of experience in a customer-facing role, preferably in a technology-driven environmentStrong analytical skills, comfortable interpreting and presenting data insightsHighly curious and eager to learn, adaptable to new challengesTeam player with the ability to collaborate on customer accounts and internal processes

14 days ago
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