Sales Manager

Location : Trump International Hotel, Washington DC

• Adheres to sales and marketing budget
• Handles all guest interactions with the highest level of hospitality and professionalism
• Abides by the policies and procedures as set out in the Associate Handbook and any other applicable policies
• Involved with guest feedback in order to maintain product need and standard of hotel performance
• Solicit business through telephone calls, personal sales calls, email and mail
• Represent the hotel at tradeshows, industry events, sales trips and hotel sponsored events
• Conduct site tours and entertain potential group accounts
• Promptly send proposals, contracts and other sales correspondence
• Accurately confirm all bookings, quotes and negotiate rates while adhering to hotel rate structure, credit policies and general hotel policies and procedures
• Maintain an up -to-date accurate client file, database and tracking system
• Research markets in order to identify potential sources of business and increase market share
• Responsible for full market knowledge as it relates to competitors and industry trends
• In close contact with the client or group while in house in order to ensure satisfaction and also to enable re-solicitation for future business
• Participates in formulation of annual Sales and Marketing Plan
• Contribute ideas to the Sales and Marketing action plans based on customer's feedback, knowledge of the marketplace and sales targets
• Maintain communication and relationship with other Trump Hotels sales teams
• Participate in Trump Hotels & Resorts sponsored telephone and sales blitz activities
• Conduct all sales related interactions with the highest level of professionalism while maintaining specified Trump Hotel standards
• Prepare sales reports and attend regular sales meetings
• Perform other tasks or projects as assigned by hotel management
• Ability to be a part of an active sales team
• Excellent knowledge of markets
• Outstanding selling and negotiation skills
• High flexibility and ability to work under pressure
• Ability to work flexible hours including days, evenings, nights, weekends and holidays, as required
• Proven track record as a successful Group Sales Manager as well as an aggressive self-starter
• Self-motivated, decisive, responsible and driven to achieve goals
• Strong interpersonal skills, exceptional oral and written communication skills
• Excellent selling, relationship building and organizational skills
• Ability to meet both short-term and long-term business goals
• Effective decision-making skills and can choose a course of action best suited to the customer
• Proven problem-solving skills and encourage new innovative solutions when appropriate
• Experience in using sales, catering and PMS systems
• Knowledge of Word, Excel, GMail, PowerPoint, etc.
26 days ago