Power Generation Field Service Technician

Description

We are looking for a talented Power generation Field service technician to join our team in New Orleans, Louisiana.

In this role, you will make an impact in the following ways :

Completes preventative maintenance and / or basic repair activities on Generator or component at the customer site with minimal direction.

Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs.

Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools

Escalates unresolved issues to more experienced Field Service Technicians and / or Supervisor.

Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field.

Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens.

Completes training in line with skill and business requirements.

Maintains service vehicle and tools for cleanliness and proper operation.

Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation

To success in this role you will need to :

Education, Licenses, Certifications

Apprentice Trained Power Generation / Electrical Technician (Preferred)

Vocational diploma from relevant technical institution

Current relevant electrical certification

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience

Minimal level of workshop related experience required.

Basic level knowledge of and / or experience with power generation products

High Voltage / Low Voltage experience

The level for this position will be based on the candidate’s qualifications and skill set. Qualifications for different technician levels :

Technician Level I : Limited relevant technician experience; qualified to perform work on a minimal number of products in-scope for technician at this location;

primarily engaged in maintenance or basic repairs / diagnostics; requires direct supervision and review of workmanship quality.

Technician Level II : Some relevant technician experience; qualified to perform work on an intermediate number of products in-scope for technician at this location;

primarily engaged in moderately complex maintenance and repair; some exposure to moderate or complex diagnostics, requires limited direct supervision, may provide basic training or guidance to new technicians.

Technician Level III : Significant relevant technician experience; qualified to perform work on most or all of products in-scope for technician at this location;

frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets.

This position will require a Med-Card and we will also be required to complete a DMV driving report. CANDIDATE MUST BE 21 YEARS OLD.

A current valid license is required for this role

This role requires a 5 year motor vehicle report, free from major violations

This role requires applicant to pass a Department of Transportation (DOT) physical

3 years driving experience

This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use

Federal law requires a CDL holder to be 21 years of age or older, applicant must be 21 years of age.

Compensation and Benefits Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical / Dental / Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.