LOAN PROCESSOR

Job Description

Job Description

Position Description : Overview :

Performs a variety of duties to provide customer service and prepare loan closings on a variety of loan programs. Under general supervision, but in compliance with established policies and procedures, work with Lenders, Branch Managers, Title Companies, Realtors and Customers.

Responsibilities and Results :

tThe primary duty is to coordinate, prepare and review loan packages with accuracy and deliver them to the proper closing agent in a timely manner.

tComplete post-closing processing of files.

tResolve customer or employee issues regarding loan accounts.

tFollow up with customers and Lenders for information as needed and complete other tasks and / or projects as required by the Supervisor.

tThis position will greet customers on the telephone and in person and be the contact person for Realtors and Title Companies in coordinating closings.

tAssist in daily and special events of commercial and residential lending.

tThis individual will type letters and correspondence, record and process transactions with accuracy and speed, and will perform regular reconciliation routines on accounts related to loan department as needed.

tPositively contributes to the success of others by assisting other departments as needed.

tAssists with any other duties as directed or required by Supervisor.

QUALIFICATIONS

Education :

tHigh school diploma or completion of GED is required.

Work Experience :

tPrevious banking and / or loan processing experience is preferred.

Skills and Knowledge :

tKnowledge of Government Regulations, industry procedures and Loan Programs is preferred.

tA good knowledge of regulatory compliance, commercial and consumer credit loans, principles, policies & practices, and general knowledge of financial statement analysis is preferred.

tMust have excellent communication skills, the ability to work independently and maintain positive relationships with others.

tMust be a team player, be creative in problem solving, and have ability to identify and resolve routine problems.

tAbility to work under pressure efficiently, accurately and to adapt to changing and stressful environment.

tKnowledge of computer programs such as Word, Excel and various other programs is required.

tExcellent organizational, decision-making and multi-tasking skills.

tAbility to effectively manage sensitive situations and confidential data.

Other Job Responsibilities :

tMust be able to keep all sensitive information confidential.

tA sense of urgency as well as attention to details are extremely important.

tSpeed and accurate use of computer, calculator and other business machines is required.

tWillingness to assume new responsibilities, ability to perform under pressure and adapt to changing and possibly stressful environment is expected.

tWorking hours may vary.

tOn time attendance is expected.

Working Conditions :

tGenerally good with some exposure to noise, heat, dust or other adverse factors.

tClimbing of stairs and some lifting of heavy items.

tA high amount of pressure to work efficiently, accurately and maintain good employee and customer relations.

tConsiderable effort and eye strain from computer work and continued checking of all detail work in the department.