Job Description
Insurance Customer Service Representative
Starting at $18.00 / hr. ($2 raise once passed Property and Casualty insurance exam)
Monday- Friday 8 : 00 am to 5 : 00 pm
Salt Lake City, Utah
Join as an Insurance Customer Service Representative, where you'll play a crucial role in our Property and Casualty (P&C) Service Team.
This is an excellent opportunity for individuals who excel in team settings and take pride in delivering exceptional customer service.
If you aspire to build a rewarding career in the insurance industry, we invite you to seize the chance to obtain your Property and Casualty license.
Our environment is dedicated to fostering training and growth.
Don't miss out apply today!
Responsibilities :
Support both new and established retail producers and their teams
Address and resolve concerns and inquiries from retail producers and clients.
Oversee the marketing process, collaborating with retail producers to optimize the online platform.
Cultivate and sustain professional and collaborative relationships with Support Team members, Brokers / Producers, and Clients
Demonstrate proficiency in insurance practices.
Recognize customer needs and provide informed recommendations for solutions.
Offer guidance to retail producers regarding the coverage features of our products.
Adhere to internal systems, processes, and procedures.
Assist with additional tasks as assigned.
Skills and Experience Required :
Strong proficiency in Microsoft Windows, Word, Excel, and Outlook
Previous Customer Service or Call Center experience
Prefer experience in servicing personal or commercial lines property and casualty insurance accounts.
A desire to gain and hold a Property and Casualty insurance license, shortly after commencing the role.
Effectively handle and de-escalate tense situations.
Exhibit proficient verbal and written communication abilities.
Collaborate as a team player while also displaying independence.
Stay updated on new products, procedural adjustments, and market trends.
Showcase exceptional time-management skills, efficiently handling multiple concurrent projects with changing priorities.
Perks and Benefits :
Outstanding Medical and Dental benefits featuring a generous employer contribution.
401K plan with a matching component
Enjoy a relaxed and welcoming environment fostering strong support and camaraderie.
Become part of a team prioritizing learning and personal growth, with avenues for continuous education and training
Thrive in a tight-knit team atmosphere.
Company covers licensure expenses.
Opportunity for a $2 / hr raise upon obtaining a Property and Casualty (P&C) license.
Gain invaluable expertise in the insurance agency sector, enhancing your skill set and knowledge base.
PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class.
All applicants applying for U.S. job openings must be authorized to work in the United States.
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