Seasonal Pool Receptionist - Park MGM
THE JOB :
The Park MGM Pool Receptionist prioritizes guest satisfaction through exceptional customer service while undertaking a range of clerical and administrative responsibilities.
You will play a vital role in our mission to own the guest's experience and create WOW memories that they will carry with them far beyond their stay with us.
THE STARTING PAY RATE : $14.00 / Per Hour
THE DAY-TO-DAY :
- Welcome guests warmly and professionally upon arrival
- Operate multi-line phone systems, directing calls efficiently to the appropriate staff or department
- Address general email inquiries from guests and staff promptly
- Coordinate scheduling for conference calls and office meetings
- Manage maintenance and repairs for office equipment as required
- Collaborate closely with various departmental teams as needed
- Maintain cleanliness and organization of the reception area to create a welcoming environment for arriving guests
- Report guest concerns, equipment needs, or supply shortages to management promptly
WHAT YOU'LL NEED :
Must be able to work various shifts, including weekends and all holidays
THE IDEAL CANDIDATE :
- Previous guest services experience in a similar resort setting
- Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
- Detailed oriented and excellent organizational skills to function effectively under time constraints and within established deadlines
- Capable of standing and walking for a majority of the shift
- Able to effectively communicate in English, in both written and verbal forms
THE PERKS & BENEFITS :
- Free meals in our Park MGM employee dining room
- Free parking on and off-shift at all MGM Resorts properties
- Professional and personal development opportunities through employee programs and network groups
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts
Are you ready to JOIN THE SHOW? Apply today!
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