Community Assistant - Customer Service
Divergent is embarking on an ambitious journey to be the absolute BEST marketing and business development firm in the Greater San Diego area.
We are seeking someone who is articulate, bright, and detailed-oriented for this position! Our Community Assistant member would train alongside our team of leaders to continue growing and expanding our local market.
When joining our team, you’ll discover that every day is constantly changing and adapting. We want to offer our Customer Service team member new and exhilarating opportunities.
In this entry-level role, the Community Assistant member will use their enthusiasm to assist the on-site community outreach team with all tasks associated with developing and achieving the company’s overall marketing plan and providing excellent customer service.
Community Assistant Duties :
- Build and maintain positive professional relationships with team members, customers, and clients to ensure seamless customer acquisition, maximize ongoing productivity, and exceed sales targets
- Community engagement in person with potential buyers
- Stay updated on new products, services, and benefits we can offer potential new members
- Take initiative and resolve escalations or objections
- Process orders and data entry with high-level precision
- Represent the company as needed at community events and networking gatherings
- Record and maintain accurate statistical data on all individuals approached
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