Director, Training and TEAM Relations
We are seeking a skilled candidate for the position of Director, Training and TEAM Culture.
If the following job requirements and experience match your skills, please ensure you apply promptly.
Be part of our amazing TEAM and develop our supervisors and managers into outstanding leaders. This position will work closely with our Chicago hotel teams at all levels.
This position will be based out of our Chicago hotels and will be an on-site role.
Primary Functions :
Train Managers and Supervisors in the company respect and dignity training program as designed by the CEO of the company.
Visit properties to ensure the success of the training sessions above. Complete this by engaging team at all levels to ensure they are being treated with respect and dignity at all times, and carry issues to the appropriate manager, GM or VP in the event issues are discovered.
The Training and Team Relations mission is to train our leaders so they can better care for our team at all levels. This position will focus on growing manager and supervisor leadership skills and increasing team satisfaction.
Duties and Responsibilities :
- Train Managers and Supervisors in topics related to Respect and Dignity, Employee Relations and Feedback for Improvement (Leadership).
- Participate and facilitate annual re-training of all managers and supervisors in portfolio.
- Directly facilitate open employee communications by visiting properties to discover and respond to issues in an appropriate manner including re-addressing managers of concern.
- Ensure that the 'Open Door Policy' is operative at all levels.
- Assist with identification and resolutions of issues raised by associates from Hotels.
- Ensure participation during the team lunches to provide the best environment for information sharing and activities.
- Assist with TOS as needed.
- Assist with recruitment, orientation and onboarding as needed.
- Travel required.
Position Requirements :
- Bachelor’s degree in Human Resource or Hospitality Management a plus.
- Training program design and facilitation experience preferred.
- Minimum of three years of HR and / or hotel management experience.
- Computer proficiency with Microsoft Office.
- Languages : Multilingual highly desired.
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