Job Title : Remote Customer Travel Support
Department : Hospitality
Job Summary :
We are seeking a motivated and customerfocused individual to join our team as a Remote Customer Travel Support. In this role you will be responsible for providing exceptional customer service and support to travelers assisting them with their travel inquiries and issues.
This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home.
Responsibilities :
- Respond to customer inquiries via phone email and chat in a timely and professional manner
- Assist customers with booking travel arrangements including flights hotels and rental cars
- Provide recommendations and guidance to customers on travel destinations activities and accommodations
- Troubleshoot and resolve customer issues and complaints related to travel services
- Ensure customer satisfaction by going above and beyond to meet their needs and expectations
Qualifications :
- Previous experience in customer service or hospitality industry preferred
- Excellent communication skills both written and verbal
- Ability to work independently and manage time effectively
- Strong attention to detail and problemsolving skills
- Proficiency in using customer support software and tools
Benefits :
We offer competitive pay flexible work hours and the opportunity to work in a fastpaced and dynamic industry. Join our team and help travelers make unforgettable memories!
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