Overview
It is the primary responsibility of the Retail Sales Associate, under the direction of Store Management, to provide exceptional guest service, utilize Selling Skills guidelines and provide a comfortable shopping environment.
All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES :
- Greets all guests in a timely and engaging manner creating a warm and friendly environment.
- Promotes and maintains the highest level of guest service while anticipating and assessing guests' needs, including asking questions of guests to better understand their needs and finding items to meet their requests.
- Responds effectively to guest inquiries related to the property the amenities and while providing excellent service.
- Ensure high levels of customer satisfaction through excellent sales service, from greeting through closing the sale.
- Consistent active up-selling for all product categories by using Selling Skills training techniques and increasing Units Per Transactions (UPT) and Average Dollar Sales (ADS).
- Demonstrates and maintains knowledge of merchandise in the stores to make product recommendation that meets customer’s needs as to achieve individual and store selling goals.
- Reinforces customer’s selection. Invite customers back and thank them by name at every interaction.
- Follows cash handling and cage procedures in accordance with department and property guidelines.
- Maintains floor standards and visual guidelines to ensure tidy appearance of sales floor.
- Assists in preparation of physical inventory or cycle counts.
- Works in various retail outlets based on business and / or staffing needs.
- Resolves guest complaints within scope of authority and notifies management and / or Security of all unusual events, circumstances, missing items, or alleged theft.
- Reports discrepancies, guest needs, and other issues to store management while protecting company assets at all times.
- Model and consistently follow all company and department established policies and procedures.
- Performs all other job-related duties as requested.
Responsibilities / Qualifications
- High school diploma or equivalent.
- Able to effectively communicate in English, in both written and oral forms.
- Previous cash handling experience in a customer service environment.
- Previous experience in a similar retail setting.
- Professional appearance and demeanor.
Store Associate - Part Time (Bilingual Spanish)
Store associates work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction a...
Retail Sales Associate - Part-Time
If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. Retail Sales Associate! Are you an outgoing, upbeat, people-person with great organizational skills? Would you thrive in a high-energy environment where associates work togethe...
Stylist - Retail Sales Associate - Venetian (The)
Serve as a Brand storyteller to create experiences that drive sales and achieve store goals, with the customer as the primary focus . Connect and engage with customers authentically to understand their styling needs . Flexible and adaptable to work shifts that meet the needs of the business; flexibl...
Retail Sales Associate
A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. Retail Sales Associate | Harbor Freight Tools. Associ...
Sales Associate - Part Time
From the moment our customers arrive in our parking lot to when they leave on their bicycles or drive away, our Sales Associates are our Guides, taking our customers through everything they need to accomplish their cycling goals, keep their bicycles performing as designed, and ensuring they will hav...
Part-Time Retail Store Merchandising Associate
Kohl’s offers a variety of benefits to associates depending on full-time/part-time status and work hours, including: WORK LIFE BALANCE (PTO, Vacation Buy Program, Parental Leave), HEALTH & WELLNESS (Medical, Dental, Vision and other short and long term disability programs, Emergency health and welln...
Retail Part Time Store Associate
Pay, Benefits & Work Schedule: You will be eligible to participate in the Retail Store Hourly Non-Management Incentive - a program measured on Store-level Metrics; paid in accordance with the Incentive Plan terms and conditions. Disclaimer: The above statements are intended to describe the general n...
Retail Sales Associate
A Retail Sales Associate (part-time) is a valued member of a high performing team who is empowered & equipped to do their job. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. Associates (and their families) are eligible to p...
Retail Sales Associate - 2018
The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. This is a representative list of the general duties the Full-Time Pawnbroker / Retail Sales Associate position may be asked to perform ...
Retail Sales Associate
At H&M, as a Retail Sales Associate you will be advising our customers and keeping them in style! A Retail Sales Associate, or Sales Advisor, as referred to internally, is responsible for delivering the Best Customer Experience that contributes to the store’s sales and profit. Actively greet and eng...