Job Description
Job Description
Are you enthusiastic about providing outstanding service in a dynamic environment? DoubleTree by Hilton Clarksville Riverview in Clarksville, TN is seeking a Banquet Server to become a part of our team.
As a valued member of our team, you will have a vital role in crafting memorable moments for our guests. Your meticulous nature and welcoming attitude will guarantee the success of every occasion. Compensation :
$2.13 + Tips
Responsibilities :
- Understand and respond to all guest needs and requests in a timely and professional manner, deferring to the Banquet Event Order (BEO) when necessary to ensure customer satisfaction.
- Inform the Banquet Captain of all guest comments and challenges.
- Act to ensure guest satisfaction by reviewing all banquet event orders and meeting with the Banquet Captain prior to functions to discuss special requirements.
- Extend a courteous, friendly, and professional greeting to guests.
- Verify with the Banquet Captain that the room is set up to guest satisfaction.
- Ensure proper execution of all banquet functions, meeting all customer specifications and special requests.
- Maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
- Ensure that all banquet equipment is always kept in good working order.
- Maintain cleanliness standards and excellent condition of equipment and surrounding work areas.
- Attend pre-service meetings with the Banquet Captain to ensure service standards are met.
- Check all banquet rooms daily and immediately report any maintenance problems to the Engineering Department.
- Immediately report all suspicious occurrences and hazardous conditions.
- Always maintain the cleanliness and safety of work areas.
- Ensure safe work practices for all banquet staff, including compliance with company and departmental safety rules and regulations, and the proper use and handling of all relevant equipment.
Qualifications :
- High-quality standards for production and service.
- Strong verbal communication skills.
- Courteous, friendly, and professional manner.
- Customer service focus.
- Trustworthy and reliable.
- Previous banquet experience required.
- High School Diploma.
- Available to work weekends, evenings and / or holidays.
- Must be eligible to work in the USA.
About Company
DoubleTree by Hilton Clarksville Riverview is a 156-room full-service hotel located in the Riverview Square development, steps from Austin Peay State University and FM Bank Arena in downtown Clarksville, Tennessee.
It will comfortably accommodate groups of up to 250, and the meeting space features two ballrooms, a boardroom, and a breakout space, as well as an outdoor terrace.
Our dining options boast elevated casual cuisine and weekend brunch, and private dining space will be available.
- Paid monthly parking subscription (where applicable)
- Hilton Brands Team Member Travel Program and Discounts
- Performance-based annual bonus potential