THE JOB
Across multiple live music venues, the Premium Seat Sales team is responsible for generating
Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality
events and other revenue-generating programs as added to portfolio of menu items to sell.
Packages and inventory will be specific to assigned venue(s).
WHAT THIS ROLE WILL DO
- Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s).
- Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
- Oversee and maintain accounts receivable
- Assist in maintenance of client relationships
- Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
- Manage client tickets using Archtics
- Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
- Coordination of on-site premium experiences program responsibilities and client services for concert events
- Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
- Conducts cold calls and prospecting for new clients
- Assists in implementing marketing strategies with Director of Premium Sales and Service
- Performs other duties as assigned by management
- Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
WHAT THIS PERSON WILL BRING
- Associates degree required; Bachelor’s degree preferred
- Strong communication skills
- High energy
- Excellent customer service skills
- Ability to multi-task and problem solve
- Creativity
- Highly organized
- Ability to work in a team setting
- Ability to anticipate needs of VIP clientele
- Commitment to excellence
- Minimum 1-2 years of relative business experience
- Social media savvy a plus
- Some experience in hospitality and / or entertainment preferred
- Computer proficiency : Excel, Word, Power Point
BENEFITS & PERKS - Our motto is Taking Care of Our Own’ through 6 pillars of benefits :
- HEALTH : Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF : Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets
- WEALTH : 401(k) program with company match, Stock Program Reimbursement
- FAMILY : New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER : Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS : Volunteer time off, crowdfunding network
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