Assistant Studio Manager

Be fit. Change lives. Have fun.

Orangetheory Fitness (OTF) is a group personal training concept that is spreading like wildfire across the nation. This intense interval-based cardio and strength training program, backed by the science of target zone heart-rate monitoring, has been featured in The New York Times and The Wall Street Journal and is touted as the 'best one hour workout in the country,' whereby participants of all different ability levels burn 600 to 1000 calories in a 60 minute session.

This workout helps build strength, increase energy, surpass workout plateaus, and tone and shape your body like nothing else.

Be a part of the OTF team in Brooklyn! Our Brooklyn- Park Slope studio is looking for an Assistant Manager to manage a first-class team of group fitness trainers / coaches, sales associates, and customer service staff! The studio is a high-spirited, health conscious environment with great energy focused on making positive and meaningful differences in the lives of people in our community.

JOB DESCRIPTION

Responsibilities :

• Meet and exceed all sales goals and revenue-related key performance indicators (particularly new memberships, closing rates, renewals, and attrition)
• Recruit, hire, train, manage and develop staff
• Develop and maintain constructive and effective working relationships with clients / staff
• Lead all promotional, guerilla marketing, lead generation, and sales efforts, including :
• Strategizing with ownership to increase sales, expand market and promote business
• Operating preview center prior to studio opening
• Street team tactics (flyer distribution, sign spinning, flash mobs, etc.)
• Engaging with local schools, businesses, and sports & community organizations
• Outbound telephone reach; cold calling
• Digital and social media promotion
• Follow up and follow through with all prospective clients
• Lead OTF studio tours with prospects and / or fitness program holders
• Establish and maintain an effective customer referral program
• Set sales goals and conduct daily follow-ups with Sales Associates regarding attaining sales goals
• Train Sales Associates regarding best sales tactics and closing techniques
• Maintain accurate records using established OTF sales systems
• Effectively communicate with ownership, supervisors, peers and subordinates in a timely and efficient manner
• Resolve conflicts, complaints and / or negotiate resolution with others and provide staff with guidance in responding to problems and resolving escalated disputes.
• Guide and direct staff, including setting and monitoring performance standards and evaluating staff’s job performance and making personnel recommendations
• Work closely with Trainers / Coaches to ensure that members always have first-class experience
• Build mutual trust, respect and cooperation among staff
• Attend and participate in all relevant OTF training programs
• Participate in minimum of 1-2 OTF scheduled workouts per week

Skills / Qualifications :

• Must have a passion for people and fitness
• Must be attentive, outgoing, positive, friendly, engaging and team-oriented
• Must have extensive sales experience, preferably in the health / fitness area
• Must be willing to enthusiastically sell and close deals
• Must be a self-starter
• Must have outstanding communication and customer service skills
• Must be able to work as a team with Sales Associates and Trainers / Coaches
• Must be flexible and willing to work weekends
• Must have basic computer skills, including working knowledge of Word and Excel
• Health- and fitness-minded applicants are preferred
• High school diploma is required

Compensation for this position is performance-driven with a base salary + sales commissions + incentive bonuses. This is a full-time position.

Compensation : - per hour