Description
Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work.
Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale.
This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world.
Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day.
More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit / .
Job Description The NOC Lead is responsible for designing, implementing and being an overall subject matter expert on all facets of cloud platform operations with the ability to effectively communicate with customers and internal stake holders.
Responsibilities
- Manage a distributed team of Linux system engineers cloud platform operations technicians.
- Become subject matter expert (SME) on iboss cloud platform. Make technical calls on escalated incident handling.
- Lead and document incident escalations.
- Interface with internal stakeholders (engineering, support, DevOps) and occasionally customers to provide technical guidance and incident status updates.
- Lead escalated Incident Management team and develop maturity plans to continually improve.
- Work with the Director of Information Security to ensure the security and compliance requirements of networks and protected data.
- Setup and maintain various services and support tools on various cloud platforms; Linux etc
- Collaborate with Sr. Platform Operations Manager to design and improve monitoring solutions.
- Develop processes and performs activities to ensure consistent, high-quality service / support levels and identifies potential problems / trends
Qualifications
- Demonstrate a strong working knowledge of cloud platforms and experience in building a high availability infrastructure.
- Possess a deep understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP / HTTPS,
- Broad understanding of the Linux operating system (CentOS) and cloud application architecture.
- 3+ years' experience in IT leadership role.
- Strong experience managing a highly scalable and distributed infrastructure.
- Proven track record of managing complex technical projects
- Certifications preferred but not required
- Previous experience with 24 X 7 support
- Perform advanced troubleshooting independently as well as demonstrates ability to lead with a focus on teamwork and persistence
- Demonstrate high analytical skills through troubleshooting and maintenance of complex technical environments
- Bachelor's degree Computer Science, Information Technology, or related field or equivalent experience
Benefits
- Health, Vision, Dental, Chiropractic - open to domestic partners
- 401K with company match
- Paid Time Off (PTO)
- Company paid holidays
- Optimistic, supportive, and FUN work environment
NOC Technician (2nd shift)
The NOC Technician monitors and responds to events in APOC’s server, network, and application environments. ...
Line Lead Class C-2nd Shift
Manpower is currently seeking a second shift production line lead to work in Mechanicsburg. As a line leader, you lead a production team and is responsible for product quality, line efficiency and safety. Minimum 1 year line lead experience required. ...
Process Lead-2nd Shift- York, PA
Under general direction from the Production Supervisor, the Process Leader is accountable for key production metrics in their assigned manufacturing department(s) as related to Safety, Quality, Delivery, Inventory, Costs and People (SQDIC&P). Lead active participation in all EHS and OpEx (Operationa...
Sr Team Lead - 2nd Shift Lancaster, PA
Jay Group is looking for a SR Team Lead to support 2nd shift at the corporate facility. Jay Group is an industry-leading provider of warehouse inventory management, ecommerce fulfillment, transportation, and specialty packaging services. These years of experience have allowed Jay Group to build and ...
Lead Maintenance Technician II- 2nd Shift
Lead Maintenance Technician II- 2nd Shift at MTNA - ETERNITY SYSTEMS Group | softgarden. Lead Maintenance Technician II- 2nd Shift. Lead Maintenance Technician II - 2nd Shift. This is a full-time 2nd shift, regular employment position that requires hands-on expertise and a commitment to maintaining ...
Group Lead, Components - 2nd Shift
The Shift Lead is responsible and authorized to operate machinery and also assists in the process to produce quality finished product. Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. ...
2nd Shift Lead Machine Operator
Leading and motivating a team of preparation operators. Experience in leading a team and fostering a collaborative work environment. ...
Line Lead - 2nd & 3rd & 24/7 Shifts
Machine Operator – 1st, 2nd or 3rd Shift. This is a 1st, 2nd, and 3rd shift position with the opportunity for hire. QPS Employment Group has a great Line Lead position available at a company in Philadelphia, PA. Leadership in a production or warehouse setting is a must. ...
Warehouse Associate Lead 2nd Shift
Demonstrates and leads with a sound knowledge of logistics and supply chain, materials management and distribution/transportation processes and policies to meet the business requirements. Demonstrates and leads the material handling and warehousing functions required in the receiving, processing, st...
Dough Preparation Lead - 2nd Shift
As a member of the Martin's Family, the Dough Preparation Lead c oordinates activities of production worker family as they operate m a chines to manufacture products with extraordinary quality. Attends quality lab meetings throughout shift. Run daily pre-shift meetings which includes stretching, saf...