Table Games Dealer - Full Time - $11.40/hr + Tips (up to $50/hr including tips)

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced.

You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun.

You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

Ameristar Casino Resort Spa offers Team Members :

Now hiring candidates 18 or older for all positions, including gaming licensed positions (excluding Beverage Server, Barback, Bartender)

• $1,500 Retention bonus offered for all newly hired hourly positions Receive $250 on your first check! Additional $250 paid after 6 months, $1000 paid after one year (based on completion of pay period anniversary date)
• Non-Accrued Additional Time Off After 90 days of employment, Team Members will be granted 80 hours for FT or 40 hours for PT for immediate use (Non-Accrued Additional Time Off pay must be used within one year from the grant date)
• Health Benefits Insurance package effective Day 1 : Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• Free Costco or Sam’s Club membership after 90 days of employment
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) for Team Members who refer new applicants.
• Discounted bus tickets
• Hot meal served by the Leadership team once a month
• 20% discount for Starbucks, Ara Spa, and all food outlets
• 100% Colorado Gaming License reimbursement after 90 days of employment
• Hotel discounts available at all 43 PENN properties, plus discounts on goods and services (including Barstool merch)
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities include :

Dealer Duties - ($11.40 per hour plus tips)

• Acknowledges, greets, and converses in English with all guests; helps and information to anyone showing an interest in gaming.
• Provides fast, flawless, personalized service to players.
• Consistently builds and maintains rapport with guests.
• Knowledge of all aspects of the games dealt.
• Complies with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.
• Conducts assigned game according to the procedure.
• Ensures appropriate game protection.
• Ensures appropriate game pace for all players.
• Ensures payouts are made quickly and accurately.
• Fills and credits tables by verification of cheques.
• Opens and closes tables according to established guidelines and procedures.
• Maintains strict confidentiality in all company matters.

Supervisory Duties - (Starting Pay Rate $28.00 per hour)

• Ensure enforcement of game procedures and policies as outlined in the company and departmental manuals, and in accordance with Internal Controls, monitors for compliance.
• Tracks guest play and relays all pertinent information to the immediate supervisor.
• Settles minor disputes and guest concerns in a professional and timely manner, escalates to immediate supervisor when necessary.
• Informs immediate supervisor and Surveillance team of unnatural or irregular play.
• Reports significant cash and cheque transactions.
• Ensure compliance with Title 31 requirements and processes.
• Responsible for the accountability of the chips, cards, dice, and all other gaming equipment.
• Verifies table inventories and effectively manages table limits.
• Responsible for the overall integrity of daily pit section operations on assigned shift.
• Maintains knowledge of the status of all assigned games relative to win / loss ratios, as well as significant players and action.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with departmental and company standards and programs.
• Ensures customer service standards are followed by all team members and addresses issues as they arise.
• Promote a positive environment for all guests and team members to promote the return visit of guests and achieve job satisfaction for all team members.
• Ensures team members have the tools needed to do their jobs to maximize efficiency.
• Maintains strict confidentiality in all departmental and company matters.
• Provide visible leadership in gaming operation areas.
• Ability to observe and identify suspected advantage players, as well as to observe and direct actions of subordinates.
• Complete knowledge of all games on the casino floor, including rules and advantage play methods.
• Strong understanding of theoretical win.
• Strong understanding of at least one count system and basic strategy.
• Must be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Knowledge of all office machines and tools.
• Must have the ability to interact with guests, team members, and colleagues and resolve problems and conflicts diplomatically and tactfully.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.

BRING US YOUR BEST.

• High School Diploma or equivalent
• MUST HAVE Completion of Dealers School or six (6) months of experience as a dealer.
• Must have Blackjack, Roulette, Mississippi Stud, UTH, Three Card Poker, Pai Gow, and Baccarat. Craps is optional.
• Strong inter-personal, customer service, and communication skills.
• Knowledgeable of applicable state gaming laws and regulations.
• Ability to sustain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Able to add, subtract, multiply, and divide accurately to figure payoffs.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
• MUST be able to obtain / maintain Colorado Support Gaming license :

STAY IN THE GAME. FOLLOW US.