Job Summary :
To assess patient financial needs, assist patients and collect deposits according to the Froedtert Hospital Billing and Collection Policy in a professional and courteous manner.
To screen patients and assist with applications for applicable governmental programs, the health insurance exchange, and / or the Froedtert Health financial assistance program.
To stress customer service and positive interpersonal relations while working closely with Admitting / Registration, Preauthorization, Care Management, appropriate department personnel in Patient Financial Services and MCW Clinical Practice Services in addressing financial responsibilities.
EXPERIENCE DESCRIPTION :
One year of experience in healthcare / revenue cycle functions (or other business office), case management, or social work is required.
Experience using Microsoft, Excel and other software programs is preferred.
Experience using Epic in a healthcare environment is preferred.
Experience in social work or case management is preferred.
EDUCATION DESCRIPTION :
High School diploma or equivalent is required.
Bachelor's degree in social work, case management, healthcare administration, business administration, or other related field is preferred.
LICENSURE DESCRIPTION :
State of Wisconsin and Federal Certified Application Counselor Designation is preferred. In lieu of Certified Application Counselor Designation, current Licensed Health Insurance Agent is preferred.
Perks & Benefits at Froedtert Health
Froedtert Health Offers a variety of perks & benefits to staff, depending on your role you may be eligible for the following :
- Paid time off
- Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
- Academic Partnership with the Medical College of Wisconsin
- Referral bonuses
- Retirement plan - 403b
- Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
- Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education.
Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies.
The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
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