Job Description
Collaborate with MDCPS functional leads and SMEs to understand, index, and document future-state Business Processes using industry-standard notations (., BPMN)
Build Methods and Procedures Documentation for specific tasks within a business process where step-by-step instructions are required
Analyze future-state workflows for improvement and optimization opportunities
Evaluate solution design in MS Dynamics 365 and integration to core platform for process efficiencies for finance / accounting including General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Budgeting, and Financial Reporting
Work closely with MDCPS and vendor project teams (Development, OCM, Testing, Training, to ensure that Business Process documentation aligns with project objectives and timelines
Provide expertise in process mapping, modeling techniques, and best practices transition knowledge and documentation to MDCPS at the close of the project
Conduct workshops and interviews where required to address potential gaps in future-state Business Process and / or Methods & Procedures documentation
Support the implementation of process improvements by providing guidance and documentation to relevant stakeholders
Manage project "open items pertaining to Business Process and / or Methods & Procedures to closure leveraging Business Process Flows and Methods & Procedures documents of record
Manage interim process design and maintenance where temporary alterations in a standard Business Process may be required to manage anticipated system downtime or workarounds for production defects
Maintain Business Process and Methods & Procedures documents of record for the project team
Reequired Skills and Experience :
Bachelor's degree in Business, Information Systems, or a related field
Proven experience as a Business Process Modeler or similar role
MS Dynamics 365 functional / back end experience including solution design, data model experience, process optimization, and workflow analysis
Proficiency in using business process modeling tools (., Visio, Lucidchart, or dedicated BPM tools)
Strong understanding of business process modeling notations, particularly BPMN
Excellent analytical and problem-solving skills
Effective communication and collaboration abilities
Knowledge of process improvement methodologies (., Six Sigma, CMMI) is preferred
State Government experience and specific experience in Client or Child Welfare domains is preferred
Detail-oriented with a focus on producing high-quality deliverables
Preferred / Desired Skills :
Experience working on child welfare projects
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