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Customer Service / Call Center (Hybrid)

Customer Service / Call Center (Hybrid)

Binson's Hospital Supplies Inc.Center Line, MI, US
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Job Description

Job Description

  • ???? Now Hiring : Customer Service / Call Center (Hybrid)
  • ???? Location : 26834 Lawrence Ave. Center Line, MI 48015
  • ???? Schedule : Monday–Friday | 9 : 00 AM – 5 : 30 PM | Hybrid – 3 days onsite

At Binson’s , we believe in three things : Better Products, Better Services, Better Lives —and we live it every day. We're a fast-growing, family-owned health care company with a big heart and locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you're in the right place.

  • ???? The Role : Customer Service / Call Center (Hybrid)
  • In this role, you’ll be responsible for providing exceptional customer service by handling inbound calls, entering patient information, verifying insurance, and coordinating medical equipment orders for our Orthotics & Prosthetics department.

  • ???? What We're Looking For
  • High school diploma or GED
  • Previous call center or phone-based customer service experience
  • Top-notch communication skills — you’re great with words, whether written or spoken
  • Comfortable juggling a multi-line phone system and a company-provided laptop
  • ???? What You’ll Be Doing
  • Answer incoming calls from patients and referral sources in a courteous and professional manner
  • Accurately input new patient information into the company’s system
  • Verify insurance coverage, process orders, and obtain necessary physician documentation
  • Provide timely updates to patients and referral sources regarding order status
  • ???? Perks & Benefits
  • Competitive pay ????
  • Full benefits : Medical, Dental, Vision & Life Insurance ????
  • Paid time off + floating holiday ????
  • 401(k) Retirement Savings Plan ????
  • Training and growth opportunities ????
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    Customer Hybrid • Center Line, MI, US

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