Director of Studio Operations, IT, and Facilities - Raven Software
If you think you are the right match for the following opportunity, apply after reading the complete description.
Job Title : Director of Studio Operations, IT, and Facilities - Raven Software
Reporting To : Chief Operating Officer
Department : Information Technology & Operations
Location : Madison, WI
Your Platform
Founded in 1990, Raven Software is the developer of numerous award-winning games including Hexen, Star Wars Jedi Knight II : Jedi Outcast, Marvel : Ultimate Alliance and most recently, a major contributor to the blockbuster Call of Duty franchise.
We’re based in Middleton, Wisconsin, a suburb of Madison, annually ranked on numerous lists as one of the top places to live and work.
Your Mission
As the Director, Studio Operations, you will be responsible for the delivery of core operational services that keep our studio running efficiently through defining the studio’s operational strategy and executing upon it by developing and managing the processes that drive financial & operational efficiency and improving employee experience.
Your primary area of responsibility revolves around four core pillars : financial management, IT services management, facilities management, and studio administration.
Your area of focus for financial management includes partnering with studio leadership to develop the studio’s budget, working with our corporate finance team to establish and align on strategic financial goals, and manage the execution of the budget ensuring we are achieving our targets.
You will also be responsible for the delivery Information Technology services to the studio which is comprised of two components : infrastructure management and end user computing.
As the lead for facilities management, your primary responsibility is ensuring that our building services meet the needs of our employees.
Finally, you will also direct the delivery of studio administration services. The primary goal of these services is to foster employee engagement and Raven’s culture.
Responsibilities :
Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities :
- Scope, design, and lead cross-studio projects end-to-end to enable and support key strategic priorities.
- Partner with studio leaders to help ensure joint priorities are met.
- Actively participate in key operational processes across the studio to drive alignment and execution on key initiatives.
- Act as a sounding board and thought partner to studio leadership and executive stakeholders to help problem-solve and drive results.
- Develops and maintains relationships with external vendors and service providers.
- Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
- Support core studio financial processes by providing analysis on financial performance.
- Develop and track KPIs (Key Performance Indicators) and assess reporting needs to enhance insight into the business.
- Managing staff, including hiring, direct supervision, facilitating collaboration among departments.
- Conducts performance evaluations that are timely and constructive.
- Leverage analytics and financial analysis to deliver insights that drive action.
Player Profile :
- 10 years of progressive experience in all aspects of Operations, IT, and Facilities.
- 5 years’ experience in leadership roles.
- Ability to thrive in a dynamic environment.
- Be a team player and a strong leader.
- Demonstrated ability to work effectively in a fast-paced environment.
- Outstanding written and verbal communication skills.
- Attention to detail.
- Strong ethics, collaboration and influencing skills.
- Ability to travel on an as-needed basis.
Extra Points :
- Bachelor’s degree in Business Administration, Information Technology or a related field.
- Previous experience in similar roles in the video game or technology industries preferred.
- Passion for or curiosity about video games.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide!
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for Every World’ - we’ve got our employees covered!
- Medical, dental, vision, health savings account, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement;
- Paid holidays and vacation, paid sick time, parental leave;
- Mental health & wellbeing programs, fitness programs, and a variety of other voluntary benefit programs;
- Relocation assistance may be available.
In the U.S., the standard base pay range for this role is $134,000.00 - $247,900.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations.
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