Entry Level Customer Service Assistant
Job Description
Job Description
Description
About the Role : As an Entry Level Customer Service Assistant at Elite Branding, you will play a key role in providing exceptional support to our customers.
This position is ideal for individuals who are passionate about helping others and eager to start a rewarding career in customer service.
You will assist with inquiries, resolve issues, and ensure a positive customer experience.
Key Responsibilities
Responsibilities :
- Respond to customer inquiries via phone, email, and in person.
- Provide accurate information about our products and services.
- Assist customers with order placement, tracking, and returns.
- Resolve customer complaints with empathy and efficiency.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with other departments to address customer needs.
Skills, Knowledge and Expertise
Qualifications :
- High school diploma or equivalent.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic computer skills and familiarity with customer service software.
Benefits
Benefits :
- Competitive salary : $45,000 - $47,000 per year
- Opportunities for career advancement within the company
- Comprehensive training and development programs
- Supportive team environment
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