Job Description
Client Coordinator
Client Coordinators are known as our front office liaison. They help facilitate the front office. Client Coordinators are responsible for greeting clients and making them feel welcomed.
Client Coordinators should possess and outgoing and friendly personality with the ability to communicate easily with clients.
Client Coordinators escort clients and patients to clean, empty exam, free of persistent, offensive odors, after accurately weighing the pet on the correct scale for the pet.
Client Coordinators go out of their way to make the patient and client's stay at the hospital a positive experience, including assisting clients to their cars if necessary.
Client Coordinators are responsible for helping to keep the reception area clean and organized by dusting, picking up trash and organizing the work area.
Client Coordinators clean exam rooms between clients and straighten them as needed by sweeping, cleaning the exam table & instruments & restocking rooms.
Always keep coffee stocked and available for clients.
The Client Coordinators will be in close communication with the assistants / technicians. Client Coordinators are responsible for announcing that the assistants / doctors next exam room has been loaded.
This position must also have knowledge of timing with all appointments going on in a given time. Client Coordinators should also have a general knowledge of the flow throughout the entire hospital during the work day.
This position works closely with the CSR’s as well communicating and assisting them regularly as needed.
Client Coordinators must build positive professional relationships with clients and staff members. Feel free to stop by the hospital to bring in your resume and say hello.
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