Sr. Manager, Program Management

Amazon is a US-based multinational electronic commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified into many other categories, with a vision to be earth's most customer-centric company & to build a place where people can come to find and discover anything they might want to buy online.

Amazon's Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority.

FOAA is seeking a Sr. Manager to support the Lease administration, Accounting and WW Sustainability programs in FOAA PMO.

FOAA PMO drives scale and productivity for FOAA by optimizing and automating processes. The key inputs driven by PMO team are i) Driving large scale automation programs by partnering with Amazon Tech teams, Accounting, Finance Operations (FinOps) and FOAA users, ii) Accelerating business process re-engineering and lean six sigma culture in FOAA to transform FOAA processes by driving efficiencies and controllership and iii) Streamlining FOAA engagement with external teams to ensure project and change management initiatives are optimized for FOAA.

In this role, you will develop and drive transformational initiatives for FOAA Accounting and Financial Planning & Analysis teams.

You will develop programs and solution to improve timeliness and accuracy of Amazon’ Real estate data which will be used for Lease Administration and Payments, Lease Accounting and meeting compliance requirements for WW sustainability reporting.

You will have opportunities to solve significant business problems through innovative technology (machine learning, automated testing) and revolutionary customer experiences.

You will also work on strategic projects to define and create brand new processes that have not done before. You will work with exceptionally talented, bright, and driven people who believe partnership is critical to customer success.

This is a chance to work hard driving financial transformation activities across FOAA’s three shared service centers in Costa Rica, China and India.

The successful candidate must be able to think strategically, perform dive deep analytics on existing processes, identify re-engineering activities, and drive enterprise level transformation initiatives.

The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments.

The role requires a self-starter with the ability to be both strategic and analytical in their support of new initiatives.

The candidate must have the aptitude to incorporate new approaches and methodologies that are grounded in data-based recommendations.

This role also has regular interaction with senior leaders and therefore requires strong interpersonal and communication skills.

The candidate should have exceptional business judgement and experience in driving transformations using technology and acumen to quickly assess the viability of key decisions.

You will be able to anticipate and make trade-offs, as well as balance the business and customer needs versus technical constraints.

You have the ability to write compelling business cases quantifying improvements in KPIs measuring customer experience and operational execution.

The ability to work in a global matrix organization, across functions, and at all levels will be critical to success in this role.

BASIC QUALIFICATIONS

• 7+ years of program or project management experience
• 7+ years of cross functional project delivery experience
• 7+ years of working cross functionally with tech and non-tech teams experience
• 7+ years of team management experience
• Bachelor's degree
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• Experience implementing repeatable processes and driving automation or standardization
30+ days ago