Title : Customer service phone representative
location : 1000 East Grand Avenue Des Moines, IA 50309
Duration : 6 months Contract
Position Description
General Duties & Qualifications include the following at a minimum - Knowledge of basic office equipment including a personal computer electronic key system (EKS) telephone and headset.
Skills Required
- Ability to communicate and record information accurately.
- Ability to question others to determine specific needs.
- Ability to deal with people patiently.
- Ability to proofread and correct errors.
- Receive and place telephone calls fill out and verify information on forms or records as well as proofread to verify that forms are completed properly.
- Perform all duties as Customer Service Inbound I
- Handle large accounts or more difficult issues.
- Lead teach guide and / or motivate teams. First level problem resolution.
Education Required
High School Diploma required. Associates degree preferred.
Thanks & Regards,
Jani. S Team Lead Recruitment
Sunrise Systems Inc. Transforming Business. Enhancing Careers
105 Fieldcrest Ave Suite# 504, Edison, NJ 08837 USA
Desk : 732-837-0402 & 732-272-0267 Fax : (732) - 692 - 8944
Email : jani.s@sunrisesys.com URL : www.sunrisesys.com
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