Job Description
Job Description
Job Duties :
- Supervise all hourly employees within your department
- Assign duties to employees, checking their activities at regular intervals to ensure quality work
is being performed in a safe and efficient fashion
Perform the common administrative functions required of personnel in a supervisory capacity.Endeavors to maintain good employee morale, enthusiasm, and cooperation
Administer discipline in accordance with company work rulesOversees the RMA returns inventory area and partners with Purchasing, Quality, and the RMA teamto ensure timely disposition and effective supplier resolution
Receive information through the Request for Information (RFI) process regarding customercomplaints, investigates, and complete a report on the cause / solution to the reported problem
Investigate and resolve all quality issues using root cause analysis and apply corrective actionAssist manufacturing personnel regarding quality problems. This may include working withEngineering, Purchasing, Customer Service, or other involved departments
Maintain records related to all aspects of quality operationsComply with all applicable OHSA, ESA and other provincial regulatory laws, as well as companysafety policies
Act as a representative on the Corporate Quality CouncilMaintain and assist in the implementation of an effective Quality Management System viaquality assurance procedures and protocols to ensure product consistency and adherence to
NCS standards
Any other duties as assigned by the Operations Manager or Senior Leadership teamQualifications :
BA in Industrial Technology, Management or another relevant fieldMinimum of 5 years’ experience in a manufacturing industryPrior leadership or supervisory experience preferredExperience in Quality Management preferredThis is a day shift position but may be expected to work extended hours or overtime as needed