HomeGecko Hospitality • Baltimore, MD, US
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Gecko Hospitality • Baltimore, MD, US
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job_description.job_card.job_descriptionPrevious experience in a management role within the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Knowledge of restaurant operations, including food safety and sanitation standards.
Hospitality Manager
The Hospitality Manager is responsible for overseeing the daily operations of the restaurant, ensuring high standards of service, and maintaining a positive and productive work environment. This role requires strong leadership, excellent communication skills, and a passion for the hospitality industry.
Key responsibilities include :
- Managing staff schedules and ensuring adequate coverage during peak hours.
- Supervising and training staff to provide exceptional customer service and maintain high standards of cleanliness and presentation.
- Monitoring inventory levels and coordinating with suppliers to ensure all necessary supplies are on hand.
- Handling customer complaints and resolving issues promptly to ensure customer satisfaction.
- Collaborating with the kitchen and front-of-house teams to ensure smooth operations and efficient service.
- Managing the restaurant's budget, including controlling costs and maximizing profitability.
Qualifications :
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Home • Baltimore, MD, US