Field Support Technician - San Diego, CA

The Position

This position is an initial 36 month fixed term full time position supporting the Roche Support Network. You will receive healthcare benefits, paid time off, 401k, holidays and sick time.

We offer an extensive training program, company car, and additional tools you will need to be successful.

Location : San Diego, CA

Travel : Up to 75% - Mainly in the greater San Diego, San Bernardino County / On occasion in Southern CA, Las Vegas and Hawaii (Ideal candidate to live in San Diego Area)

Job Facts :

This is an exciting time to join the Roche Support Network. If you are passionate about problem solving then this is the position for you! As a research-focused healthcare company, Roche discovers, develops and provides innovative diagnostics and therapeutic products and services that deliver significant benefits to patients and healthcare professionals - from early detection and prevention of diseases to diagnostics, treatment and treatment monitoring.

Roche is a successful company that can offer exciting career opportunities. We encourage and support your development in areas of your interest which will prepare you for the next level in your career path.

We know that people are responsible for our success and we value our employees. Our commitment is to create a work environment where feeling valued, respected, and empowered is a daily experience.

The Opportunity :

This position serves as a resource for the technical maintenance and installation of Roche products for assigned product lines.

Performs on-site preventative maintenance, installation, and technical updates (TSB’s) on company product(s). Diagnoses mechanical, hardware, software and system failure, using established procedures as necessary when performing preventative maintenance, installation, and technical updates (TSB’s) activities. Documents all

activity in a manner compliant with the company's quality procedures. Requires specific training and certification. May adapt procedures, processes, tools, equipment and techniques to meet the more complex requirements of the position.

Duties are generally routine but may include non-routine tasks. You will be responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

Who You Are :

High school diploma and 2 years of technical school or equivalent military training or equivalent work experience.

Successfully training or certification as defined by RD Services Leadership and policy.

Knowledge of electronics, electro-mechanical systems, and information technology.

Knowledge of basic chemistry.

Good written / verbal communication, organization and prioritization skills.

Effective customer service skills, which includes a positive attitude and helpful customer interaction.

Ability to travel, including some overnight travel, is required.

The expected salary range for this position based on California is $49,000 - $91,000 / year. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Are you ready to apply?

Relocation benefits are not available for this position.