Reports to : Executive Chef
Direct Reports : Restaurant Team Members
Job Summary :
Our Multi-Unit Sous Chefs are responsible for assisting in the overall management of daily restaurant operations. It is the expectation that the Multi-Unit Sous Chef is fully certified or in the process of being certified in all Team Member Front of House and Back of House positions and displays a long-term commitment to growth with Tender Greens.
As the Multi-Unit Sous Chef, you are responsible for encompassing our goal of providing each guest with a truly outstanding experience as well as :
- Guiding your team by exemplifying exceptional customer service and fostering an enthusiastic and uplifting environment
- Ensuring team members and managers adhere to established policies and procedures
- Assisting Management with recruiting, onboarding / paperwork, uniform distribution, generating Aloha and CTUIT
- Training all new Team Members using TG Training Certification Process
- Ensuring Training Checklists are completed, uploaded and that Learning Platform trainings are complete
- Enforcing safe work behaviors to maintain a safe environment for both guests and Team Members
- Observing / assisting in progressive discipline and performance evaluations
- Assisting Managers with running shifts with the ability to run the restaurant without supervision
- Assisting the Executive Chef with planning and directing food preparation, coordinat ing food production schedules and ensuring the highest level of food quality, taste and presentation
- Demonstrating to Prep Cooks and Line Cooks how to properly prepare, portion, garnish and store food items
- Supervising restaurant opening and closing procedures
- Assisting in daily catering orders
- Creating daily prep list
- Creating / assisting in creating daily Specials per standard
- Completing daily time edits
- Placing Fish and Produce orders
- Assisting with period end inventory, sanitation, food cost and food execution
- Conducting line checks and overseeing kitchen checklists
- Managing open repair items in R&M Platform
- Ensuring that all COVID-19 prevention measures are practiced and enforced consistently
- Assisting with daily administrative duties and special projects as needed
Qualification Requirements for this position are :
Bachelors / Associates Degree in Hospitality, Restaurant Management, Culinary or equivalent education and work experience;
preferably in a high-volume restaurant
- Demonstrated leadership skills, including coaching, directing and motivating a team
- Solid base knowledge of culinary technique and its practical application
- Must enjoy and be able to succeed in a fast-paced and high stress work environment, maintain composure when dealing with staff
- Customer service focused and solution oriented
- Ability to work a flexible schedule based on restaurant needs, open availability
- Commitment to continuing culinary development in both technique and perspective
- Proficient in MS Office, Google Docs and Aloha Point of Sale
- Proficiency in CTUIT, UltiPro and PeopleMatter is a plus
- Excellent written and verbal communication with a positive and outgoing personality
- Ongoing current Food Safety Manager certification
- Ability to manage store operations independently
- Ability to travel to multiple locations within the Region
- Must have reliable transportation
- Must be able to work all stations
- Highly adaptable
- Must have high degree of integrity and honesty
Physical, cognitive, social and environmental requirements include :
- Must be able to lift items through full range weighing up to 50 lbs. on a regular and continuing basis
- Repetitive forward bend of head / neck
- Some bending / kneeling / stooping / twisting / reaching required
- Some repetitive motion and force required
- Must be able to stand / walk for long periods of time (not all at one time)
- Must be able to work in a stationary, seated position as needed (not all at one time)
- Must be able to work in a hot kitchen environment
- Sight, speech and hearing necessary to communicate with Team Members, Vendors and Guests
- Sight and good sensation are necessary to prevent burning oneself while in the kitchen areas
Note : All requirements are subject to possible modification to reasonably accommodate individuals with disabilities.
Hours : Must be available to work nights & weekends
EEO / AA employer M / F / D / V
Job Title Business Location Share Apply Sous Chef - Multi Site Santa Clara 2532 Augustine Dr., Santa Clara CA