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Facilities Manager

Facilities Manager

JLLRound Rock, TX, US
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Transform Facilities At JLL

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Transform Facilities at JLL with your leadership experience as a Facilities Manager on a large tech client account.

Location : Round Rock, TX 78664

Schedule : On-site, Monday-Friday, 8 : 00 AM to 5 : 00 PM

Reports to : Regional Facilities Operations Manager

Travel requirements : travel to other client sites in Round Rock and Austin

Additional Perks : company provided laptop, cell phone, annual 10% salary bonus, flexible Time Off (FTO) & travel reimbursement

What This Job Involves

The Facilities Manager is responsible for the daily management and delivery of soft service programs across a very large, multi-site corporate campus. This role oversees janitorial, landscaping, workplace experience, elevators, and additional soft services, ensuring consistent quality, cost effectiveness, and compliance with client and JLL standards. The Facilities Manager partners with the client, Senior Facilities Manager, Engineering, and Project Delivery Services (PDS) to provide a seamless, professional workplace environment.

What Your Day-to-Day Will Look Like

Service Delivery & Operations

  • Oversee the day-to-day performance of janitorial, landscaping, elevators, workplace experience, and additional soft service programs.
  • Ensure services are delivered in line with scope, service level agreements (SLAs), and key performance indicators (KPIs).
  • Conduct regular site inspections, audits, and quality checks to ensure compliance and service excellence.
  • Support sustainability goals by driving recycling, waste diversion, and environmentally responsible practices.

Client Partnership & Reporting

  • Serve as the point of contact for the client on day-to-day soft services issues, escalations, and service updates.
  • Provide timely reporting on service performance, cost tracking, and vendor compliance.
  • Partner with the Senior Facilities Manager to identify opportunities for process improvements and client satisfaction enhancements.
  • Vendor & Financial Management

  • Manage vendor contracts and relationships for assigned soft services, holding partners accountable to performance standards.
  • Review and approve vendor invoices, track expenses, and support budget adherence.
  • Assist in developing cost-saving initiatives without compromising service quality.
  • People & Team Leadership

  • Supervise and support workplace experience staff, facilities coordinator, and vendor teams delivering soft services.
  • Provide coaching, training, and development to ensure high team performance.
  • Foster a culture of collaboration between JLL staff, client partners, and vendors.
  • Collaboration with Engineering & PDS

  • Coordinate with JLL Engineering to ensure soft service delivery aligns with maintenance activities and building operations.
  • Support PDS on project-related activities by ensuring service continuity and readiness of impacted areas.
  • Provide input on operational impacts during projects, shutdowns, or space changes.
  • Core Competencies

  • Operational Execution Delivers consistent, high-quality service across soft services.
  • Client Service Builds trust and maintains strong relationships with the client.
  • Vendor Oversight Holds partners accountable for performance and compliance.
  • Collaboration Works effectively with Engineering, PDS, and cross-functional teams.
  • Team Leadership Develops and supports staff to deliver results.
  • Financial Discipline Manages expenses and identifies savings opportunities.
  • Continuous Improvement Identifies service gaps and implements solutions.
  • Required Qualifications

  • High School Diploma or equivalent
  • Bachelor's degree in Facility Management, Business Administration, Finance, Project Management, Engineering, OR 7+ years of Facilities Management experience
  • Minimum of (5)+ years of proven 3rd party provider facilities or workplace management experience with emphasis on soft services.
  • Proven vendor management and contract compliance experience.
  • Strong organizational and communication skills with ability to engage directly with the client.
  • Demonstrated ability to manage budgets, track costs, and deliver value.
  • Experience collaborating with cross-functional teams including Engineering and Project Delivery Services.
  • Preferred Qualifications

  • Proficiency with computerized maintenance management systems (CMMS) such as Corrigo
  • Military experience is a plus.
  • Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.

    Personalized benefits that support personal well-being and growth :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • JLL Privacy Notice

    Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

    For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

    Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and / or overall selection process you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page.

    Accepting applications on an ongoing basis until candidate identified.

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    Manager • Round Rock, TX, US

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