Social Media Lead Job at SpotOn in Chicago

About SpotOn

We’re not just building restaurant tech—we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh

• t about helping restaurants succeed.
• Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
• Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
• Awarded Great Places to Work and Built In’s Best Workplaces for multiple years running

We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.

Overview

SpotOn is seeking a Social Media Lead to drive the strategy, content creation, and community engagement across all of our social channels. You’ll be responsible for growing SpotOn’s presence on platforms including X, TikTok, Instagram, Facebook, LinkedIn, Reddit, and YouTube. This role blends creativity, hospitality expertise, and data-driven decision-making to connect with restaurant owners, operators, and employees in authentic, engaging ways.

This is a hybrid position in our Chicago office.

Responsibilities

Develop and manage SpotOn’s social media strategy across all channels, aligning with broader marketing and business goals.

Produce engaging social content (copy, graphics, short videos, behind-the-scenes, on-camera storytelling) that showcases SpotOn’s brand and clients.

Engage directly with restaurant operators, partners, and industry voices across platforms to build a loyal, active community.

Track key performance metrics across channels (growth, engagement, traffic, conversions).

Qualifications

Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.

Benefits

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes :

Compensation

SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.

SpotOn is an e-verify company.

#J-18808-Ljbffr