Leader, Corporate Real Estate Service Delivery | Americas (1424597).

The selected candidate will be performing work on a site with logical and physical access restrictions imposed by U.S. government contracts.

For that reason, the selected candidate will need to meet the U.S. government's personnel requirements which may include U.

S. personhood status (U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee).

Leader, Corporate Real Estate Service Delivery Americas

Cisco is seeking a dynamic leader with a strong background centered in facilities coordination, technical building services, vendor performance / compliance, and contract adherence.

If you are a visionary leader with a knack for maximizing efficiency and fostering innovation, we invite you to be a part of our transformative journey to drive facility management and enhance the workplace experience for our employees.

Who You'll Work With

Join our proactive Workplace Resources team, where we provide top-notch workplace experiences for Cisco employees and strategically optimize working capital.

We focus on productivity and tangible business outcomes while maintaining safe and functional delivery of services across our buildings globally.

What You'll Do

As a People Manager, you'll collaborate with teams in Real Estate Strategy, Design & Construction, and other specialized areas to elevate the quality of Cisco's work environments and employee satisfaction.

In this role, you will :

• Lead and mentor a team of Regional Service Delivery Managers, fostering growth and excellence within your team.
• Act as a key player in the Americas leadership team, influencing regional strategies and decisions.
• Oversee regional financial management for facility services, ensuring precision in budgeting and financial reporting. Strategically manage expense projects and lifecycle asset management for technical building services.
• Balance and prioritize various demands, providing clear direction to your team for optimal focus and productivity.
• Craft project plans and oversee timelines to ensure successful completion of initiatives.
• Guide your team using your expertise in service development and premium hospitality and experience services.
• Manage and adapt the scope of work and organizational changes with our external facilities provider to align with business needs.
• Build and maintain robust relationships with key stakeholders, ensuring timely and transparent communication.
• Coordinate closely with Service Development, Vendor Performance teams, and the Facility Management Global Contract Manager for seamless service delivery.
• Implement a strong program management approach to collaborate with internal teams, define project deliverables, and guarantee timely execution of project plans.
• Handle confidential information with the utmost discretion and produce high-quality work within stringent deadlines.

Who You Are

You're an experience people manager with a strong background centered in facilities coordination, technical building services, vendor performance / compliance, and contract adherence.

Required Qualifications

• Ability to meet the U.S. Government's personnel requirements
• Extensive knowledge of facility management, services, and current market trends.
• Minimum of 5 years in team leadership, overseeing employee performance and development.
• Over 10 years of experience in operational facility management, luxury hospitality services, or developing innovative facility management solutions.
• Demonstrated program management expertise.
• At least 5 years of experience ensuring compliance with facilities contracts.

Desired Qualifications

• Bachelor’s degree or equivalent in a relevant field.
• Proven ability to manage multiple priorities and programs concurrently.
• Expertise in articulating demand into comprehensive scopes of work.
• Exceptional relationship management skills, with a focus on inclusion and challenging conventional thinking.
• Strong communication abilities, including verbal, written, and presentation skills, tailored for a client-focused environment.
• Collaborative spirit, capable of working cross-functionally in both virtual and in-person settings.
• Resourcefulness and a robust network for information gathering and problem-solving.
• Skill in synthesizing diverse information to construct a compelling narrative.
30+ days ago