WORK FROM HOME

Fedex
Brunswick, ME, United States
Remote
Full-time

Job Title : Work From Home Customer Service Representative

Employer : FedEx

Job Description :

As a Work From Home Customer Service Representative at FedEx, you will provide remote support to customers, handling inquiries and resolving issues through phone, email, and chat.

You will ensure that customers receive timely and accurate information about their shipments, supporting FedEx’s commitment to excellent customer service.

Key Responsibilities :

  • Respond to customer inquiries via phone, email, and chat.
  • Provide information about shipping services, rates, and delivery times.
  • Resolve customer issues and complaints in a timely manner.
  • Process orders, track shipments, and handle returns.
  • Document customer interactions and maintain accurate records.
  • Follow company policies and procedures to ensure customer satisfaction.
  • Collaborate with other team members and departments to resolve complex issues.

Qualifications :

  • High school diploma or equivalent.
  • Previous customer service experience preferred.
  • Strong communication and problem-solving skills.
  • Ability to work independently and manage time effectively.
  • Reliable internet connection and a quiet workspace.
  • Basic computer skills and familiarity with customer service software.
  • 30+ days ago
Related jobs
Promoted
OCPA
Lewiston, Maine
Remote

Telecommute (you can work from home, work or school). Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or sea...

Promoted
Radon Solutions
ME, United States
Remote

Competitive Pay - As a Data Entry Clerk you'll: Transfer data from various sources into the new database; Update databases or records with new information as it becomes available; Correct and modify inaccurate files and records; Comply with security backups and regular checks to ensure data is saved...

Promoted
LifeLearn
ME, United States
Remote

Administrative Assistant / Remote] - Anywhere in U.Up to $23 per hour / Benefits - As a Virtual Personal Assistant you'll: Organize communication via emails and phone calls; Provide customer service as first point of contact; Organize meetings, travel, and accommodations; Manage contact lists and or...

Promoted
SmartDreamers
ME, United States
Remote

Customer Service / Remote] - Anywhere in U.Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues throu...

Promoted
Garner Health
ME, United States
Remote

Customer Service / Remote] - Anywhere in U.Up to $22 per hour / Benefits - As a Claims Associate you'll: Evaluate claims to determine whether they qualify for reimbursement; Deliver exceptional service to members via phone, chat, and email, offering education and guidance to help them navigate the G...

Oak Grove Financial
Lewiston, Maine
Remote

Work From Home Sales Representative. This is a true WORK FROM HOME position for the sales professional. We work in the areas of Mortgage Protection, Final Expense Protection, Debt Elimination, retirement planning for our younger clients and retirement preparation for those clients ready to retire. C...

Global Elite Texas
Lewiston, Maine
Remote

Our company has moved to 100% virtual, work-from-home positions. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Work well with others and individually. Possess a strong work ethic and drive to succeed. ...

Equis Financial
Lewiston, Maine

This is a true WORK FROM HOME position for the sales professional. We work in the areas of Mortgage Protection, Final Expense Protection, Debt Elimination, retirement planning for our younger clients and retirement preparation for those clients ready to retire. Complete necessary electronic applicat...

American Red Cross
ME
Remote

From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women’s Resource Group, these networks provide connections, mentoring and help give voic...

Oak Grove Financial
Lewiston, Maine
Remote

WORK FROM YOUR HOME BASED OFFICE - SALES REPRESENTATIVE. Whether you are an experienced sales representative or a newbie to sales, we have a training platform that will show you how to be successful working from your home based office!! . We work in the areas of Equity & Mortgage Protection...