TikTok Shop - Product Manager, Seller Assistant - Seattle

Responsibilities

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.

TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity;

to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together.

That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About

The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users.

We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.

About the team

This product manager will be responsible for products and features for the Merchant / Seller platform, working with cross-functional partners across the e-commerce organization (business, policy, product, marketing, etc.

developing end-to-end product strategy and design, and executing on the product roadmap to deliver new innovations for both internal and external stakeholders.

Responsibilities

• Drive product vision, strategy, development, and execution for TikTok Seller Assistant product.
• Build a personalized and intuitive assistant experience on the seller platform to help merchants grow their business and sales on TikTok.

Optimize based on customer feedback, market requirements, and data analysis.

Work with engineering, data science, product marketing, design, research, and other product teams to ensure a seamless experience on our platform.

Qualifications

Minimum Qualifications

• A minimum of 5 years experience in product management in the e-commerce industry.
• Track record of delivering results in a fast-paced environment and driving innovation on behalf of internal and external stakeholders.
• Strong understanding of AI and machine learning principles, with experience applying them to product development for users at scale.
• Excellent organizational and analytical skills, with a proven ability to work cross-functionally in a collaborative setting on large, complex projects.
• Exceptional communication skills, with the ability to present complex technical concepts to technical and non-technical audiences.
• Ability to both think big and dive deep. Strong bias for action to deliver solid business results.

Preferred Qualifications

• Bachelor’s degree in a technology-related field or equivalent experience.
• Machine learning and generative AI experience is a plus.
• E-commerce or marketplace product background is a plus.

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