A company is looking for a Bilingual Healthcare Customer Service Representative who will support inbound calls from US-based members and providers regarding health and wellness inquiries.
Key ResponsibilitiesActively listen to customers to understand their concerns and build rapportProvide essential information about access to care issues, benefits, and member coverageNavigate multiple computer applications to assist customers effectivelyRequired Qualifications18 years or older with a high school diploma or equivalentMinimum of 1 year of previous call center experienceBilingual in English and SpanishExperience with Medicare and / or Medicaid is a plusWillingness to work flexible shifts, including weekends and holidays
Remote Healthcare Customer Service Representative
A company is looking for a Remote Customer Service Representative (Healthcare) for both bilingual and non-bilingual positions. Key Responsibilities:Manage incoming calls promptly and effectivelyDocument all calls accurately and conduct research for solutionsStrive to achieve team quality and custome...
Customer Service Representative ( no vaccination required )
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Excellent customer care and focus; ability to assess customers’ needs and prov...
Customer Service Representative
Minimum Qualifications:- Bilingual in English and in one of defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. HMO), Medi-Cal/Medicaid and health services experience. ...
>> Customer Service Representative with Inside Sales Experience a plus
In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relation...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative - State Farm Agent Team Member with Charline Espinoza - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to hel...
Customer Service Representative - State Farm Agent Team Member
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might ju...
Customer Service Representative (NO proof of Vaccination required)
Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice respons...
Customer Service Representative ( REMOTE WORK )
What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. Sales involved only if the customer desires to opt in for additional benefits....
Customer Service Representative (Fully Remote - CA Applicants Only)
Key Responsibilities : Respond promptly to customer inquiries via phone, email, and video conferencing Provide accurate information about our products or services Assist customers with their benefit packages Maintain a high level of professionalism and empathy in all customer interactions Escalate c...
Customer Service Representative
Education / Experience: Degree: High School Diploma Years of Experience: 3 Area: Sales or Customer Service, preferably in a manufacturing or warehouse Competencies / Technical Skills: Core Competencies: Personal Credibility, Analytical Abilities, Active listening, Adaptability, A...