FULL TIME ASSISTANT - MALL OF AMERICA - 0150

Overview :

The Assistant Store Manager assists the Store Manager in leading a customer focused, top-line sales driven, profitable and productive store location.

The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors-including a customer focused selling culture, and ensuring the execution of the Store's KPl's.

Assistant Managers also must hold store employees accountable to following all policies and procedures.

Responsibilities : PacSun Fit

PacSun Fit

Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

Inspires and motivates others by consistently exhibiting core value behaviors

Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends

Customer Experience

Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

Handles customer situations in compliance with policy and procedures, attempts to solve for yes and escalates issues as appropriate

Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience

Shares feedback from customers with the leadership team to improve the overall customer experience

Performs as the floor supervisor role as needed to cover non-peak periods (breaks etc.)

Priority Setting / Decision Making

Prioritizes and delegates tasks to meet all operational needs

Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience

Supports and executes visual directives and maintains visual standards set by the company

Drives efficiency in all operational store processes

Maintains merchandise flow, filling and presentation standards throughout the store and stockroom

Maintains a clean and well organized stockroom and store, promoting a safe work ing and shopping environment to maximize the customer experience

Ensures all store associates follow all policies, procedures and all Safety Program practices

Results Driven

Holds self and others responsible for the accomplishment of all operational tasks

Coaches and provides feedback on Sales Associate's performance

Supports associate engagement by recognizing and rewarding outstanding performance

Provides direction to associates to ensure understanding of company directives and standards

Results Driven

Holds self and others responsible for the accomplishment of all operational tasks

Coaches and provides feedback on Sales Associate's performance

Supports associate engagement by recognizing and rewarding outstanding performance

Provides direction to associates to ensure understanding of company directives and standards

Operational Responsibilities

LOP : Leads floor for management team to cover breaks during non-peak periods

Supervisory level register access

Opening / Closing Shift : May be required to open or close store during specific periods based on business needs

Additional Responsibilities

Ability and willingness to take on additional tasks

Adheres to Federal, state and local labor laws

Secures and maintains assigned company property

Ability to safely lift up to 50 pounds

Flexibility with schedule able to work weekends , early mornings, nights, peak holiday periods)

Ability to utilize power tools and navigate a ladder as needed

Qualifications :

Education / Skills / Experience

Passion for product, brands, Fashion and trends

High school diploma or equivalent required

Effective written, verbal and presentation skills

Strong communication and time management skills

Basic math and computer proficiency

Previous retail or stock experience required

Experience supervising teams preferred

Must be 18 years of age

Physical Demands

Ability to climb, reach, bend and lift up to 30 pounds frequently and 50 pounds occasionally

Ability to operate a cash register and fold and display merchandise

Ability to work in store sales floor for extended periods - 95% or more of assigned shift Ability to communicate through oral interactions