Customer Support Associate - Overnight

VirtualVocations
Norwalk, California, United States
Full-time
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A company is looking for a Customer Support Associate - Overnight.Key Responsibilities : Field common first response customer and patient cases and casesResponsible for covering urgent-ticket shifts to assist providers in need of immediate assistanceCollect pertinent information from customers and escalate complex cases to Senior Customer Support AssociatesRequired Qualifications : Bachelor's degree or equivalent experience1+ years of experience in a customer service, customer-facing, or healthcare environment preferredFamiliarity with Salesforce & Jira platforms is highly preferred

6 days ago
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