Sr. Technical Project Manager

The Sr. Technical Program / Project Manager will identify, plan, and coordinate a set of related projects within the Retail Restaurant Tech and Digital program, to manage their interdependencies in support of specific business strategies.

They will apply project management principles, practices, and techniques to lead and control project schedule, scope, quality, cost, and performance risks independently, for multiple complex technology projects.

The Sr. Technical Program / Project Manager will coordinate the activities of the project team by becoming familiar with the project scope and objectives, as well as the role and function of each team member.

The Sr. Technical Program / Project Manager will work closely with cross-discipline technology teams, leadership, and business partners to understand technical and business direction, milestones, and budget, as well as provide thought leadership to the project management team.

Responsibilities :

• Undertakes project planning.
• Identifies, plans, and coordinates a project plan, ensuring value in support of specific business strategies.
• Plans the delivery of the project and its activities in accordance with the mission and the goals of the organization.
• Develops and implements long-term goals and objectives to achieve the successful outcome of the project.
• Maintains knowledge of resources and budget planning.
• Manages execution of project.
• Coordinates and facilitates delivery of project objectives.
• Ensures timely completion of tasks, maintaining project schedule and target dates.
• Successfully assesses project risks and formulates mitigation plans, successfully develops and updates project budgets as required, and delivers successful projects in a timely and cost-efficient manner as shown by project statistics.
• Leads and directs high-priority matrix objectives, which often require considerable resources and high levels of functional integration and interaction with project sponsors and teams.
• Conducts project meetings at leadership and / or executive director levels.
• Develops and manages a project change control process as needed to ensure the project team operates within the scope of the change approval process.
• Provides input and feedback to project team members.
• Identifies and evaluates the risks associated with project activities and takes appropriate action to mitigate the risks.
• Ensures adherence to quality standards and reviews deliverables.
• Tracks progress and reviews project and project activities to make certain deadlines are met appropriately.
• Assesses project and project issues and identifies solutions to meet productivity, quality, and customer goals.
• Prepares and executes project communication.
• Ensures all project stakeholders receive orientation and appropriate training in accordance with organizational standards.
• Communicates with clients and other stakeholders to gain support for the program or specific projects, and to solicit input to improve the program.
• Liaises with managers to ensure the effective and efficient program delivery.
• Conducts regular program status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view.
• Works collaboratively with development staff and support staff to maintain thorough knowledge of capabilities, and to ensure precise communications between project teams and stakeholders.
• Creates program presentations and reports for executive leadership, program sponsors and stakeholders.
• Presents program status and issues to leadership through formal presentations.
• Proactively communicates program status, issues & risks to management.
• Supports program / project budget.
• Ensures that the project / program operates within the approved budget.
• Monitors all budgeted program / project expenditures.
• Ensures that all financial actuals for the program / project are up to date.
• Works with IT Project Controllers to monitor budget expenditures.
• Provides team mentoring and continues professional development.
• Mentors junior / mid-levels of project managers regarding all aspects of the project life cycle and project management discipline.
• Continues professional development through attendance at meetings, professional seminars, and conferences.
• Supports CPOR Program / Project Management Office initiatives.
• Effectively prepares and presents technical and / or educational documentation of assigned projects to enhance the knowledge of project team members.
• Continues professional development through attendance at meetings, professional seminars, and conferences.
• Support the leadership of project management team and helps define the strategic direction of project management functions.

Basic Qualifications (Required) :

• Four-year college degree in Information Technology, Business, or related field or related work experience.
• 4+ years of technical program and project management experience working with technical teams developing enterprise-class solutions.
• Technical project management expertise for a global or national brand(s), working closely with technology, creative, and user experience teams.
• Hands-on experience with practices such as Agile, Lean, Kanban, and Waterfall as well as extensive experience with pragmatic blending of styles to facilitate collaboration and delivery.
• Ability to understand architectural and technical aspects of projects.
• Excellent organizational, communication (written and verbal), and time management skills with attention to detail.
• Experience with Agile Application Lifecycle Management and development tools like JIRA, Confluence Wiki.
• Understanding of Agile technical practices, DevOps, and testing concepts (CI / CD, TDD).
• Experience with budget tracking and complex cost-benefit analysis.
• Experience managing and prioritizing projects within the program and working seamlessly with various teams and stakeholders in a matrix organization.
• Experience working in a team-oriented, collaborative environment.

Preferred Qualifications :

• Project management experience with customer-facing digital and / or mobile products.
• Project Management Professional (PMP) Certification.
• Agile Certifications (CSM; ACP; CSPO; SAFe; LeSS).

Required Education :

• Bachelor's degree or related.
Benefits :
• 401(k).
• 401(k).
• Dental Insurance.
• Health insurance.
• Vision insurance.
• We are an equal opportunity employer and value diversity, equality, inclusion, and respect for people.
• The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs.

Additional Responsibilities :

• Participate in OrangePeople monthly team meetings, and participate in team-building efforts.
• Contribute to OrangePeople technical discussions, peer reviews, etc.
• Contribute content and collaborate via the OP-Wiki / Knowledge Base.
• Provide status reports to OP Account Management as requested.

About us :

OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people : dynamic, creative thinkers, who are passionate about doing quality work.

As a member of the OrangePeople team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & and education.

An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process / methodology orientation.