American Girl NYC - Doll Experience Associate

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play.

Mattel is at its best when every member of our team feels respected, included, and heard when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team : The Seasonal Experience Associate / Doll Salon Stylistis part of the American Girl New York City retail store team.

The Opportunity : The American Girl New York City retail store is looking for dynamic individuals as Seasonal Part-Time Experience Associates / Doll Salon Stylists , who have the manual and interpersonal skills to deliver friendly and informative service, as well as, the flexibility to adapt to changing business needs.

What Your Impact Will Be :

• Approach, acknowledge and assist customers promptly.
• Perform ear piercing services for girls and dolls.
• Assess and meet customer merchandise and service needs, including special requests and resolving customer problems. Share product knowledge, answer questions and suggestive upsell other Doll Hair Salon services and complementary products.

Share information on store events, promotions and activities with customers.

• Style doll hair according to company standards and demonstrate proper hair care and skin care techniques.
• Conduct inventory of salon supplies and stock salon area and communicate replenishment needs when needed.
• Participate in Doll Hair Salon events including Doll Hair Salon Spectaculars, hair demos, and private birthday parties.
• Collaborates with co-workers to create a positive work environment and assists in training new associates.

What We’re Looking For :

• Sales experience in the specialty retail or service industry, preferred.
• Experience styling hair, especially for dolls, preferred.
• Experience working with children, preferred.
• Must be willing to work a flexible retail schedule, including days, nights and weekends.

Hiring range for the role is $18.50

Mattel is an Affirmative Action / Equal Opportunity Employer

F / M / Disability / Vet

What It’s Like to Work Here :

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential.

We live up to our purpose employing the following behaviors :

We collaborate : Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results.

Partnership is our process and our collective capabilities is our superpower.

We innovate : At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact.

We welcome new ideas and value new initiatives that challenge conventional thinking.

We execute : We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes.

We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.