A company is looking for a Director of Call Center Operations.Key ResponsibilitiesOversee and coach customer support teams, ensuring high performance and accountabilityImplement systems and processes for automation, efficiency, and compliance with regulationsCollaborate with cross-functional teams on client launches and handle escalated customer issuesRequired Qualifications5-7 years of progressive leadership experience in a call center environment, preferably in healthcare or startupsProven ability to automate functions and manage support operationsDeep understanding of TCPA laws and regulations applicable to call centersExperience with knowledge bases, IVRs, and Chatbots focused on self-serviceDemonstrated success in scaling teams and building structures to support growth
Director of Revenue Operations
A company is looking for a Director, NAMER Revenue Operations Business Partners for Commercial and SMB. ...
Market Director of Operations (VBC - OH, PA)
Prior experience as Director of Strategy, General Management, Operations, or similar role supporting enterprise-level initiatives or prior experience within healthcare or operations leadership. DaVita offers a variety of programs to help strong performers grow within their career and also offers on-...
Director of Operations Finance
A company is looking for a Director of Operations Finance to provide financial support to the North America Operations organization. ...
RN/ ADON (Registered Nurse/Assistant Director of Nursing)
The longevity of many of our staff members reinforces our commitment to delivering the highest caliber of patient-centered care in an ambiance of warmth and compassion. RESPONSIBILITIES OF A ASSITANT DIRECTOR OF NURSING:. RN/ ASSISTANT DIRECTOR OF NURSING . Villa Springfield Rehabilitation and ...
Director of Operations Strategy
A company is looking for a Director, Operations Strategy in virtual healthcare. ...
Medical Director Aetna Duals Center of Excellence
The Aetna Duals Center of Excellence (COE) operates Duals Integrated Plans: Ohio, Illinois, Michigan, Virginia, Pennsylvania, and New Jersey offering a variety of physical and behavioral health programs and services to its membership. Every one of us at CVS Health shares a single, clear purpose: Bri...
Director of Social Services, LSW
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Direct...
Regional Director of Operations
The Regional Operations Director will play a vital role in overseeing the operational performance and strategic growth of the ophthalmology practices in the Ohio market. Minimum of 7 years of progressive management experience in healthcare operations, preferably within ophthalmology or a related spe...
Director of Service Operations
Our client is seeking a self-starting, results-oriented, and customer-centric Service Operations Director to spearhead the growth of their Service department and oversee all aspects of the day-to-day operations. This person will be responsible for managing all facets of their Service operations and ...
RN Director of Nursing (DON)
A family-owned company, we have grown to become one of the nation’s largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). We rem...